Ajla Badza is a Senior Product Manager at Microsoft working on the future of knowledge work. She currently focuses on agentic and proactive scenarios in Microsoft 365 Copilot. What she brings to the stage is both sides of the AI shift: shaping the products that drive it, and rethinking her own work because of them. Her talks focus on the honest realities of changing how knowledge workers operate — what actually shifts, what gets in the way, and what teams can do to make the best of AI today while preparing for what's coming next.