Al Eardley
Microsoft Innovation Hub (UK)
Technical Architect
United Kingdom
From Need to Solution - How to use Design Thinking in Workshops

Session Abstract

In the Microsoft Innovation Hub we use Design Thinking to accelerate the journey from requirements to a choice of technology and architectural patterns. In this session I will share some common Design Thinking recipes to use in collaborative workshops to understand and prioritise needs, elaborate them and arrive at a clear set of technology choices and patterns. The approaches I will cover are those that we have used for designing Copilot solutions, Employee Experiences, knowledge management solutions and Power Platform solutions, among others. You will leave this session with a set of approaches that you can use for your own workshops to define solutions based on business challenges.


Al Eardley

Al is an enterprise architect at the Microsoft Innovation Hub in London where he helps Microsoft's largest and most complex clients to understand how they can deploy and adopt technology solutions. Al focuses on applying and adopting technologies to deliver business solutions including AI-driven transformation, collaborating to get sh*t done, communicating effectively, automating the mundane.


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