Al Eardley
Technical Architect
United Kingdom
From Need to Solution - How to use Design Thinking in Workshops

Session Abstract

In the Microsoft Innovation Hub we use Design Thinking to accelerate the journey from requirements to a choice of technology and architectural patterns. In this session I will share some common Design Thinking recipes to use in collaborative workshops to understand and prioritise needs, elaborate them and arrive at a clear set of technology choices and patterns. The approaches I will cover are those that we have used for designing Copilot solutions, Employee Experiences, knowledge management solutions and Power Platform solutions, among others. You will leave this session with a set of approaches that you can use for your own workshops to define solutions based on business challenges.


Al Eardley

Al is a cross-functional technical architect at the Microsoft Technology Centre in London where he helps Microsoft's largest and most complex clients to understand how they can deploy and adopt technology solutions. Combining a wide range of technologies, including Viva, Microsoft 365, Purview, Entra and the Power Platform, Al focuses on applying technology to solve business problems. Al is a former MVP and is involved in organising the M365 Security & Compliance User Group and regularly speaks at conferences.


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