Session Abstract

As Microsoft 365 Copilot agents gain new skills, they also introduce new governance challenges. This session presents the Agent Governance Chain, a simple framework where each new skill adds just one new governance question. Using a practical customer support agent, you'll learn how to apply the right controls as capabilities grow. You'll leave with a practical governance framework, a seven-stage capability model, and a repeatable approach that scales from simple personal agents to enterprise business-critical solutions.

Note to event organizers

This session covers the what and Where of Agent Governance for a complex agent many different admin sites are needed to apply governance, we identify the sites but with so many Demonstrations are limited to the workshop version

Anouck Fierens

Anouck is specializing in Microsoft 365 and the Power Platform. She has more than 12 years of experience working with Microsoft technology, starting as a SharePoint developer and evolving to a modern workplace engineer. She is skilled in designing and implementing solutions for SharePoint and Teams, as well as leveraging the low/no code capabilities of the Power Platform to create apps, flows, and chatbots. Anouck is passionate about empowering people to work smarter and faster with Microsoft 365. She loves to share her knowledge and best practices through blogs, webinars, and events. She is always eager to learn new things and explore new possibilities with Microsoft technology.

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