Session Abstract

As Microsoft 365 Copilot agents gain new skills, they also introduce new governance challenges. This full-day workshop turns the Agent Governance Chain into a practical implementation exercise, showing how governance is configured across the Microsoft administration landscape. Using a complex customer support agent that progresses through all seven stages of the chain, participants will examine how instructions, knowledge, identity, tools, external services, actions and automation change the agent’s risk profile. Each stage introduces a new governance question and a corresponding set of controls that must be implemented. The workshop will demonstrate where those controls are configured across Microsoft Copilot Studio, the Microsoft 365 admin centre, the Power Platform admin centre, Microsoft Entra, SharePoint and Microsoft Purview. Participants will follow the agent from its initial configuration through to a business-critical solution that can access organisational data, connect to business systems, perform actions and operate automatically. Throughout the day, participants will learn how to identify the relevant administration areas, assign ownership, apply proportionate controls and establish monitoring for each stage of the Governance Chain. The focus is not simply on reviewing settings, but on understanding why each control is required and how it responds to the capabilities the agent has been given.

Note to event organizers

This workshop is available as a session without the deep dive deonstrations to identify the different areas that the AI Governance Chain is configured

Anouck Fierens

Anouck is specializing in Microsoft 365 and the Power Platform. She has more than 12 years of experience working with Microsoft technology, starting as a SharePoint developer and evolving to a modern workplace engineer. She is skilled in designing and implementing solutions for SharePoint and Teams, as well as leveraging the low/no code capabilities of the Power Platform to create apps, flows, and chatbots. Anouck is passionate about empowering people to work smarter and faster with Microsoft 365. She loves to share her knowledge and best practices through blogs, webinars, and events. She is always eager to learn new things and explore new possibilities with Microsoft technology.

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