DynamicsMinds 2025
26/05/2025, Grand Hotel Bernardin
Portorož, Slovenia
With Great Data Comes Great Personalisation
customer-insights-journeys
ci-d
ci-j
customer-insights-data
web-personalization
Imagine walking into a store where every shelf is perfectly curated to your tastes, every display whispers your name, and every offer feels like it was crafted just for you? Sounds like a wet dream of marketers? This can now be reality!
In our session, we’ll show you personalization can transform your marketing from generic to genius using Dynamics 365 Customer Insights - Data (CI-D).
We’ll break down the essentials of personalization, revealing how to connect CI-D with your website or shop, display individualized content based on segments, and use clicks and views to create new CI-D segments for even more targeted experiences. Plus, we’ll show how you can bring this data into your CI-J emails and journeys, crafting hyper-personalized messages that resonate.
Through live demos, we’ll guide you step-by-step, sharing practical tips and showcasing the potential of personalization while also exploring the limitations and future possibilities.
Join us and discover how great data can turn into powerful personalisation!