CollabDays Oslo 2025

05/12/2025, Radisson BLU
Oslo, Norway

Measure Twice, Build Once: Designing Robust AI Agents with Copilot Studio

Building AI agents sounds easy - until you need them to do something real. Generic answers, clunky handoffs, and frustrating logic gaps kill user trust fast. In this hands-on workshop, we’ll go far beyond hello-world bots to build intelligent, grounded, and enterprise-ready agents using Microsoft Copilot Studio. Most agents fail because they’re designed without the right grounding, orchestration, or lifecycle in mind. Business users expect natural, helpful conversations - but what they get is often a brittle script with no memory, no flow, and no flexibility. Users need trust! We’ll fix that by doing the right user adoption! This workshop is for anyone tired of duct-taping flows and prompts together, and ready to build agents that truly understand, act, and improve over time. Through a mix of theory and deep hands-on labs, you’ll learn how to: •⁠ ⁠Design strong foundations with modular agent logic •⁠ ⁠Build dynamic flows with real conversation patterns •⁠ ⁠Use your own models (BYOM) and AI Builder Prompts for custom intelligence •⁠ ⁠Ground responses using Azure AI Search to avoid hallucinations •⁠ ⁠Test and debug with confidence in Copilot Studio Kit •⁠ ⁠Navigate licensing and deployment like a pro •⁠ ⁠Leverage the Copilot Studio Kit for extensibility and control By the end of the day, you won’t just understand how Copilot Studio works - you’ll have built agents that are actually ready for the real world.