Session Abstract

Deploying Microsoft’s Security Service Edge (SSE) solution is only the first step. To truly master Global Secure Access (GSA), you need to understand how the traffic flows when things don’t go as planned. In this technical deep dive, we move beyond the marketing slides to explore the inner workings of the GSA client and the service backend. We will share a systematic troubleshooting methodology for Entra Private and Internet Access, focusing on: The Client Perspective: Leveraging the built-in diagnostic features of the GSA client to identify local routing conflicts and connectivity issues. Centralized Visibility: Navigating the logs within the Entra Portal and utilizing Log Analytics to correlate events across your identity and network perimeter. Advanced Diagnostics: Which external tools should you reach for when dealing with complex performance bottlenecks or latency issues? Architectural Resilience: How to design and configure your GSA environment to minimize common failure points and reduce the need for manual intervention. Join us for a session filled with practical insights and "lessons from the field" that will help you move from reactive firefighting to proactive management of your Secure Access environment.

Christopher Brumm

I am a big fan of Microsoft Cloud Security products because there my two favorite topics Identity and Security work together in a unique way. I've been working in IT for quite a while and have almost 20 years of experience in IT security in various roles. At the moment I am a Cybersecurity Architect at glueckkanja AG and help our customers with my favorite topics. I live with my family in Hamburg.