Christina Wheeler
Microsoft Corporation
Principal FastTrack Solution Architect
United States of America
Harnessing Generative AI in Copilot Studio: From Concepts to Conversations

Session Abstract

Curious about how Copilot Studio leverages Generative AI to revolutionize user interactions? Join us for a comprehensive introduction to Copilot Studio, where we’ll cover its core components and capabilities, including topics, actions, and prompt flows. Discover how Generative AI works behind the scenes to power meaningful conversations, and learn how to design, test, and deploy copilots that adapt to your business needs. By the end of this session, you’ll have a solid understanding of Copilot Studio’s features and practical insights into getting started with creating intelligent, standalone AI assistants.


Christina Wheeler

Christina Wheeler is a Principal FastTrack Solution Architect at Microsoft, working in engineering as part of the Dynamics 365 Service Agents Pod supporting first party and custom Copilot Studio agents for Service. Prior to joining the FastTrack team, she spent three years as a Solution Engineer in Financial Services (FSI) supporting enterprise insurance and banking customers with Power Platform solutions. A highly respected Power Platform expert and technical trainer, Christina has been a tech enthusiast since childhood. She began programming at age 11 and built her first computer at 13. With over 20 years of experience in the industry, she started her career as a .NET developer in financial services before moving into consulting, specializing in SharePoint, Dynamics 365 (F&O and CRM), and the Power Platform. She has worked with organizations worldwide to architect and implement Microsoft 365, SharePoint, and Power Platform solutions across financial, educational, commercial, and government sectors. Her publications include contributions as the technical editor of “SharePoint 2007 Developer’s Guide to Business Data Catalog,” co-author of “SharePoint 2010 Field Guide,” “SharePoint 2013 Inside Out,” and author of “Mastering Microsoft Teams: Creating a Hub for Successful Teamwork in Office 365.” Christina received her first MVP award October 2017 in M365 Apps & Services and became a Business Applications MVP in 2022 before retiring from the MVP program to join Microsoft.


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Christina can deliver sessions in
English
Relevant industries
Banking
Insurance
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