Danny de Vries
Avanade Netherlands
Director
Netherlands
Successfully driving adoption and measuring value for Microsoft 365 Copilot & Copilot Chat: Lessons from the field

Session Abstract

Ready to move beyond pilots? In this fast‑paced, practitioner session, we’ll share how we successfully rolled out 20,000+ Microsoft 365 Copilot seats and enabled 90,000+ Copilot Chat users across multiple industries. What worked, what didn’t, and what we’d do again. You’ll learn a repeatable adoption strategy, how to stand up a high‑impact Champion Network, and how to build communications and training that people actually use. We’ll also open our playbook on measuring value: the signals, dashboards, and research methods that reveal both productivity gains and employee experience impact. Expect concrete artifacts (templates, formats, cadences), live walkthroughs, and the small details that make large‑scale adoption stick. All distilled into pragmatic steps you can apply the day you get back to work. Learning objectives / takeaways: 1) Champion Network, done right: a 5‑step approach to identify, onboard, mobilize, and sustain champions, plus roles (Champion vs. Ambassador) and rhythms that scale. 2) Adoption materials that engage: what to ship in weeks 0–4 (kickoff, “prompt of the week,” Q&A sessions, executive talking points), and how to keep momentum through week 12. 3) Measure value with confidence: a practical measurement stack combining M365 Admin Center Copilot usage, Viva Insights’ Copilot signals, training and community metrics, and short‑cycle surveys. 4) Field‑tested pitfalls to avoid: expectation management (the “valley of reality”), licensing waves, content readiness, and governance handshakes with IT.


Note to event organizers

Why this talk will resonate? Our adoption approach and materials average 8.9/10 in participant feedback, and we’ll share the exact techniques and assets behind those scores.

Danny de Vries

Danny is a seasoned Modern Workplace Solution Architect with a keen focus on driving innovation and transformation in the digital landscape. As the Microsoft Copilot Lead at Avanade Netherlands, he spearheads initiatives aimed at redefining the modern workplace experience.​ With an extensive background spanning more than 15 years in the technology sector, Danny has emerged as a prominent leader known for his expertise in leveraging Microsoft technologies to empower organizations. His strategic insights and hands-on approach have led to the successful implementation of numerous transformative projects in many different industries, driving efficiencies and enhancing collaboration.


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Danny can deliver sessions in
English
Dutch
 Flemish
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