Session Abstract

Many organisations have a SharePoint intranet, but not everyone uses it. That is often because it is hard to find the right information or it feels like just another place to search. And with Copilot and AI agents on the rise, having a SharePoint intranet just makes sense. In this session, you will learn how to turn your intranet into a helpful and smart platform using SharePoint, Viva Engage and Microsoft 365 Copilot. I will show you how Viva Engage helps with clear communication and connection across teams. You will see how the Knowledge Agent can bring structure to your content and how Copilot and SharePoint Agents can make your intranet easier to use. By showcasing practical examples, like using Copilot-powered web parts to answer questions about policies or projects, and SharePoint Agents that help users find what they need without needing to ask a colleague. You will also learn how to set up your content so that Copilot understands it and gives useful answers. This session is for IT admins and decision makers who want to improve the way people use the intranet. You will leave with practical tips on setup, permissions, and content quality to make your intranet more helpful and more used. What you will learn: How to combine SharePoint, Viva Engage and Copilot in your intranet How to use SharePoint Agents in your intranet Make content easier to find and manage with the Knowledge Agent How Copilot powered webparts can help users find and understand information What you need to prepare to get the best results from AI

Edine Olijve-Watkinson

Edine Olijve is a Microsoft MVP recognized for her work with Microsoft 365 Copilot and Microsoft Loop. As a Modern Work Consultant she helps organizations adopt AI responsibly through governance, user readiness, and secure collaboration