Eric Shupps
Apptigent
Chief Architect
United States of America
Orchestrating Chaos: Best Practices for Scalaale Agentic AI Automation

Session Abstract

Uncover practical design patterns for crafting resilient agentic AI systems with Microsoft Copilot and Power Platform and avoid the chaos resulting from unmanaged proliferation. Master distributed orchestration, robust error handling, extensible integrations, modular logic chaining, and coordinated request management. Real-world scenarios showcase solutions for enterprise challenges like API failures, process duplication, agent governance, and transaction overload, driving reduced downtime and enhanced process efficiency. Discover actionable strategies to scale Applied Integration with Copilot Studio and Power Platform.


Eric Shupps

Eric Shupps is the Chief Architect at Apptigent, a leading provider of cloud-based enterprise software solutions. An 18-time recipient of the Micrsoft MVP award, Eric has worked in the industry for more than 30 years, primarily focused on Microsoft software and services, as a consultant, administrator, architect, developer, and trainer. He co-hosts the Community CloudCast, has authored numerous technology articles, contributes to podcasts and webcasts on various technology topics, speaks at user group meetings and conferences around the world, and is an organizer of several community events in both the Microsoft and Salesforce ecosystems, including CollabDays, The North American Cloud & Collaboration Summit, We Dreamin’, and We Dreamin’ OK.


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