Session Abstract

Classic training programs still follow a familiar pattern: explaining features, demonstrating buttons, and teaching users how to operate a specific tool. But for AI, this concept does not bring the needed output. In this session I will show how trainings and campaigns can teach employees how to use AI, how to talk to AI, how to understand AI.

Florian Lutz

My name is Florian Lutz, I’m an M365 and Copilot Pathfinder, speaker and enablement specialist from Vienna. I’ve been working with Microsoft technologies for over a decade: SharePoint since 2007, Microsoft 365 since 2014. I help people and organisations find their way through the M365 and Copilot landscape. My focus is on making complex topics such as SharePoint, Teams, Copilot and other M365 services accessible in a way that is easy to understand, practical and delivers clear benefits for day-to-day work. As a speaker, I combine technical depth with practical application: no buzzwords, just real-world use cases, honest insights and ideas that can be put into practice straight away. I don’t just show what’s possible, but how to get there in a meaningful way. My goal: to empower people to use technology confidently, rather than being driven by it.