Session Abstract

Enhance and optimize your customer contact by easily offering a chat solution for customer inquiries via your own website, integrated with Microsoft Teams! Make it easy for your customers to get in touch and experience the benefits of direct and efficient communication.

Johan Mos

I’m a Adoption Consultant with more than 20 years of experience helping organizations get real, practical value out of Microsoft 365 and Copilot. I love translating complex technology into clear, human, and energizing guidance that people can actually use in their day‑to‑day work.