Session Abstract

Sales teams today are under pressure to work smarter, not harder—and that’s where AI-driven tools like Copilot for Sales and Sales Copilot come in. But what's the difference between the two, and how do you decide which is right for your organization? In this session, we'll demystify both offerings: Copilot for Sales, seamlessly integrated into Outlook and Teams, and Sales Copilot, embedded in Dynamics 365. You'll discover how each tool enhances productivity by streamlining customer interactions, providing AI-driven insights, and automating routine tasks—whether you use one, the other, or both together. We'll explore key deployment considerations, practical use cases, and real-world tips and tricks to help you get the most out of each solution. By the end of the session, you'll have a clear roadmap for empowering your salesforce with the right AI tools to boost efficiency and drive results.

Julie Yack

Julie Yack is a seasoned technology expert, dynamic speaker, and passionate advocate for empowering individuals and organizations through innovation. With over two decades of experience in the technology industry, Julie brings a wealth of knowledge and practical insights to her speaking engagements. As a Microsoft Most Valuable Professional (MVP) for Business Applications, Julie is recognized for her exceptional expertise in Microsoft Dynamics 365 and the Power Platform. Her deep technical understanding, coupled with her ability to communicate complex concepts in a clear and engaging manner, makes her a sought-after speaker at conferences, user groups, and industry events worldwide. Julie is known for her engaging and interactive presentations, where she shares practical tips, real-world examples, and best practices to help attendees unlock the full potential of their technology investments. Whether discussing the latest trends in cloud computing, demonstrating innovative solutions using low-code/no-code platforms, or sharing insights on digital transformation strategies, Julie's sessions are always informative, inspiring, and thought-provoking. In addition to her speaking engagements, Julie is also a prolific writer, blogger, and community leader. She shares her expertise and experiences through her blog, social media channels, and contributions to industry publications. Her dedication to empowering others and fostering a culture of collaboration and continuous learning has earned her the respect and admiration of colleagues and peers alike.