Katerina Chernevskaya - Past Speaking Engagements

CollabDays Portugal 2026 - Porto Edition

16/10/2026, Centro Histórico do Porto
Porto, Portugal

Microsoft Work IQ: Making Copilot Studio Agents Understand How Your Organization Actually Works

copilot-studio

work-iq

Copilot Studio enables Power Platform builders to extend Microsoft Copilot with custom AI agents. However, many agents still behave like reactive chatbots, responding to prompts without understanding how work happens inside an organization. Microsoft Work IQ introduces an intelligence layer that allows Copilot and Copilot Studio agents to reason about organizational relationships, priorities, patterns, and historical signals across Microsoft 365. This context fundamentally changes how Copilot extensions and AI agents behave in real enterprise environments. In this session, we explore Microsoft Work IQ through the lens of Power Platform extensibility and Copilot Studio agent design. You will learn how organizational context influences agent reasoning, personalization, and decision-making, and how to design AI agents that extend Copilot beyond generic productivity scenarios. Through focused demos and architectural walkthroughs, we demonstrate how Power Platform builders and architects can design work-aware AI agents using Copilot Studio and Microsoft’s AI stack. This session is designed for Power Platform developers, solution architects, and AI practitioners who are building intelligent Copilot extensions and agent-based solutions. What You Will Learn: - How Copilot Studio acts as an extension layer for Microsoft Copilot on Power Platform - Why organizational context matters when designing Copilot extensions and AI agents - What Microsoft Work IQ is and how it differs from Microsoft Graph, Dataverse, and prompt engineering - How Work IQ influences agent reasoning and behavior in Copilot Studio - Architectural patterns for building context-aware AI agents on Power Platform - How Work IQ fits within Microsoft’s AI stack alongside Copilot Studio, Foundry IQ, and Fabric IQ Artem Chernevskiy is a Microsoft Most Valuable Professional (Azure AI Platform) and CEO of AI Cloud Agency (AICA), with over 20 years of experience delivering enterprise solutions on the Microsoft stack. He has hands-on experience working with Microsoft Viva Advanced Insights, with a focus on organizational work patterns, productivity analytics, and data-driven decision making. Artem works closely with organizations to apply Microsoft AI technologies to real-world enterprise scenarios, helping teams move from experimentation to measurable business impact. Katerina Chernevskaya is a Power Platform Architect, BizApps MVP, and Microsoft Certified Trainer. She designs enterprise-grade Power Platform solutions with a strong focus on Copilot Studio, agent architecture, and AI-driven experiences. Katerina helps organizations translate complex business processes into intelligent, maintainable AI solutions on Power Platform. Artem Chernevskiy and Katerina Chernevskaya are winners of the Microsoft Global Hack Together Hackathon 2025, where they built AI-first solutions leveraging Microsoft Copilot, intelligent agents, and organizational context.

Baltic Summit 2026

24/09/2026, Pomorski Park Naukowo-Technologiczny Gdynia
Gdynia, Poland

Copilot Studio, Microsoft Foundry, or Both? Choosing the Right Architecture for Intelligent Agents

ai

security

governance

copilot-studio

agents

microsoft-foundry

Building intelligent agents is no longer the hard part. The real challenge is deciding which technology to use, for which problem, and why. This hands-on workshop focuses on a single, practical question: When should you use Copilot Studio, when should you use Microsoft Foundry, and when does it make sense to combine both? Participants work through the same business scenario using different approaches: ✔️ implementing the solution with Copilot Studio as part of a business workflow (Work IQ) ✔️ implementing the same logic with Microsoft Foundry as a dedicated intelligence layer (Foundry IQ) ✔️ combining both into a single, well-structured architecture By building and comparing these approaches side by side, participants gain a clear, experience-based understanding of: ✅ the boundaries of low-code agents ✅ the strengths and responsibilities of a Foundry-based AI layer ✅ the trade-offs between speed, control, governance, and maintainability The workshop is practical, architectural, and decision-oriented. No hype, no generic AI promises, and no “one tool fits all” answers. Who should attend: This workshop is designed for architects, technical leads, and Power Platform professionals who need to make informed, defensible technology choices when designing intelligent solutions. Participants leave with concrete criteria they can apply immediately in real projects, not just another demo.

CollabDays Hamburg 2026

27/06/2026, Ahfs
Hamburg, Germany

RBAC in Dataverse: When “Looks Secure” is a compliance problem

security

power-apps

dataverse

RBAC in Dataverse is often misunderstood. Not because it is complicated, but because it is usually explained through roles and UI settings - instead of real access behavior. Many solutions look secure. Users see only “their” records. Buttons are hidden. Views are filtered. From a compliance perspective, this feels reassuring. Until it isn’t. In this session, we will look at how access control in Dataverse behaves when solutions move beyond demos and into real, multi-user scenarios. We will explore why UI-based access logic creates false confidence, how it breaks under collaboration requirements, and why this gap often turns into a compliance issue rather than a functional bug. Using practical, demo-driven examples, we will focus on Owner Teams and Access Teams as the mechanisms Dataverse provides to model access correctly: ✅ when records should be owned by teams rather than individuals ✅ how to manage dynamic, record-level access without manual sharing ✅ how access changes automatically as users join or leave a team You will learn: 💡 what RBAC in Dataverse actually enforces 💡 why UI logic does not satisfy compliance expectations 💡 how Owner Teams and Access Teams reduce over-permissioning 💡 how to design access models that remain defensible during audits No deep security theory. No “checkbox compliance”. Just practical access patterns that hold up when someone finally asks, “Who can see this data - and why?” (And yes, RBAC sometimes stands for Really Bad Access Control - especially during audits)

DynamicsMinds 2026

25/05/2026, Grand Hotel Bernardin
Portoroz, Slovenia

From Likes to Insights: Measuring real User Experience in Conversational AI

process-mining

azure-application-insights

copilot-studio

In conversational AI, it’s unclear whether long dialogues mean users are engaged or simply stuck, and whether short ones indicate efficiency or frustration. Likes and dislikes don’t solve the mystery - most users skip feedback, and when they do, it rarely reflects the whole session. Without understanding the real user experience, teams risk optimizing blindly. Bots might look successful on paper but fail in practice, frustrating customers and wasting investment. A reliable, scalable way to interpret conversations is critical for improving both satisfaction and ROI. We’ll embed an AI prompt directly in Copilot Studio to classify user messages and configure memory to preserve conversation context. All telemetry is then streamed into Azure Application Insights as the single source of truth for behavior and performance data. From there, we extend the solution with Power Automate Process Mining, feeding in the classified dialogues to generate a DNA map and dialogue tree. This uncovers bottlenecks, reveals user paths, and enables truly data-driven decision making. Key takeaways: ✅ How to move beyond likes/dislikes and finally measure real conversational experience with AI-powered classification. ✅ How to use Azure Application Insights and Process Mining together to uncover the DNA of user journeys and pinpoint hidden bottlenecks. ✅ How to turn raw chat telemetry into data-driven decisions that improve both user satisfaction and bot performance at scale.

European BizApps Summit 2026

05/05/2026, Confex - Koelncongress
Cologne, Germany

Power Apps logic made easy: Smarter development with Named Formulas & User Defined Functions

power-apps

named-formulas

user-defined-functions

Power Apps developers often struggle with duplicated logic, difficult maintenance, and performance bottlenecks. When a single formula is repeated across multiple screens, even a small update can require dozens of manual changes, increasing complexity and the risk of errors 🤯 Why does this matter? Poorly structured apps become hard to debug, slow to load, and frustrating to scale. Without a centralized way to manage business logic, apps become fragile and inefficient, leading to wasted development time and poor user experiences. 📝 This session will introduce Named Formulas (NF) and User Defined Functions (UDF) - two powerful tools that can supercharge your Power Apps by reducing redundancy, improving maintainability, and optimizing performance. You’ll learn: - What Named Formulas and User Defined Functions are. - How they work and when to use each. - Real-world examples of performance improvements. - Best practices to structure app logic efficiently. By the end of this session, you’ll have a clear strategy for managing complex logic in Power Apps, allowing you to build apps that are faster, cleaner, and easier to maintain. Key Takeaways: ✅ Eliminate repetitive formulas across multiple screens using Named Formulas. ✅ Make your logic reusable and parameter-driven with User Defined Functions. ✅ Improve app performance and maintainability with centralized logic. ✅ Avoid common pitfalls and leverage best practices for a scalable Power Apps architecture. Join this session to level up your Power Apps skills and transform the way you handle logic! 🚀

CollabDays Bremen 2026

23/01/2026, Schuppen Eins
Bremen, Germany

From Likes to Insights: Measuring real User Experience in Conversational AI

ux

copilot-studio

In conversational AI, it’s unclear whether long dialogues mean users are engaged or simply stuck, and whether short ones indicate efficiency or frustration. Likes and dislikes don’t solve the mystery - most users skip feedback, and when they do, it rarely reflects the whole session. Without understanding the real user experience, teams risk optimizing blindly. Bots might look successful on paper but fail in practice, frustrating customers and wasting investment. A reliable, scalable way to interpret conversations is critical for improving both satisfaction and ROI. We’ll embed an AI prompt directly in Copilot Studio to classify user messages and configure memory to preserve conversation context. All telemetry is then streamed into Azure Application Insights as the single source of truth for behavior and performance data. From there, we extend the solution with Power Automate Process Mining, feeding in the classified dialogues to generate a DNA map and dialogue tree. This uncovers bottlenecks, reveals user paths, and enables truly data-driven decision making. Key takeaways: ✅ How to move beyond likes/dislikes and finally measure real conversational experience with AI-powered classification. ✅ How to use Azure Application Insights and Process Mining together to uncover the DNA of user journeys and pinpoint hidden bottlenecks. ✅ How to turn raw chat telemetry into data-driven decisions that improve both user satisfaction and bot performance at scale.

CollabDays Oslo 2025

05/12/2025, Radisson BLU
Oslo, Norway

Measure Twice, Build Once: Designing Robust AI Agents with Copilot Studio

low-code

workshop

pro-code

copilot-studio

Building AI agents sounds easy - until you need them to do something real. Generic answers, clunky handoffs, and frustrating logic gaps kill user trust fast. In this hands-on workshop, we’ll go far beyond hello-world bots to build intelligent, grounded, and enterprise-ready agents using Microsoft Copilot Studio. Most agents fail because they’re designed without the right grounding, orchestration, or lifecycle in mind. Business users expect natural, helpful conversations - but what they get is often a brittle script with no memory, no flow, and no flexibility. Users need trust! We’ll fix that by doing the right user adoption! This workshop is for anyone tired of duct-taping flows and prompts together, and ready to build agents that truly understand, act, and improve over time. Through a mix of theory and deep hands-on labs, you’ll learn how to: •⁠ ⁠Design strong foundations with modular agent logic •⁠ ⁠Build dynamic flows with real conversation patterns •⁠ ⁠Use your own models (BYOM) and AI Builder Prompts for custom intelligence •⁠ ⁠Ground responses using Azure AI Search to avoid hallucinations •⁠ ⁠Test and debug with confidence in Copilot Studio Kit •⁠ ⁠Navigate licensing and deployment like a pro •⁠ ⁠Leverage the Copilot Studio Kit for extensibility and control By the end of the day, you won’t just understand how Copilot Studio works - you’ll have built agents that are actually ready for the real world.

CollabDays Poland 2025

16/05/2025, Microsoft Polska
Warszawa, Poland

Power Apps logic made easy: Smarter development with Named Formulas & User Defined Functions

power-apps

canvas-app

named-formulas

udf

Power Apps developers often struggle with duplicated logic, difficult maintenance, and performance bottlenecks. When a single formula is repeated across multiple screens, even a small update can require dozens of manual changes, increasing complexity and the risk of errors 🤯 Why does this matter? Poorly structured apps become hard to debug, slow to load, and frustrating to scale. Without a centralized way to manage business logic, apps become fragile and inefficient, leading to wasted development time and poor user experiences. 📝 This session will introduce Named Formulas (NF) and User Defined Functions (UDF) - two powerful tools that can supercharge your Power Apps by reducing redundancy, improving maintainability, and optimizing performance. You’ll learn: - What Named Formulas and User Defined Functions are. - How they work and when to use each. - Real-world examples of performance improvements. - Best practices to structure app logic efficiently. By the end of this session, you’ll have a clear strategy for managing complex logic in Power Apps, allowing you to build apps that are faster, cleaner, and easier to maintain. Key Takeaways: ✅ Eliminate repetitive formulas across multiple screens using Named Formulas. ✅ Make your logic reusable and parameter-driven with User Defined Functions. ✅ Improve app performance and maintainability with centralized logic. ✅ Avoid common pitfalls and leverage best practices for a scalable Power Apps architecture. Join this session to level up your Power Apps skills and transform the way you handle logic! 🚀

CollabDays Bletchley Park 2024

25/09/2024, The National Museum of Computing
Bletchley, United Kingdom

Elevate your code: Advanced techniques with Named Formulas & User Defined Functions in Power Apps

power-apps

named-formulas

user-defined-functions

Navigating the complexities of Power Apps often feels like solving a challenging puzzle, especially when faced with sluggish performance and intricate coding issues. If you've ever been bogged down by slow response times and cumbersome formulas while handling complex data, you're definitely not alone. This session is designed to unveil the power of Named Formulas and User Defined Functions in the Power Apps. Join me as we explore how these features can dramatically elevate the efficiency and responsiveness of your applications. What you'll gain from this session: - Decoding the Tools: Master the syntax and functional applications of Named Formulas and User Defined Functions, and understand why they are essential for optimizing your apps. - Application in Action: Through live examples, learn how these tools reduce complexity and redundancy, making your code not only faster but also more readable and maintainable. - Performance Optimization: Discover methods to accelerate your app's performance, ensuring rapid responses to user interactions. - Best Practices for Code Excellence: Dive deep into strategies for optimizing your formulas and crafting efficient functions, so your apps operate smoothly and are easier to maintain. - Interactive Exchange: Take part in a dynamic Q&A where your unique challenges are met with expert advice, offering you practical, tailored solutions. This session promises to be more than informative - it’s a step towards mastering Power Apps to create more maintainable, efficient, and enjoyable applications. Elevate your coding prowess with the capabilities of Named Formulas and User Defined Functions, and watch your Power Apps transform! Join us and redefine what you can achieve with Power Apps!

download Canvas app used in the demonstration

CollabDays Poland 2024

11/04/2024, Microsoft Polska
Warszawa, Poland

Formula for Success: Supercharging Power Apps with Named Formulas

power-platform

power-apps

named-formulas

Let's face it: dealing with sluggish performance and convoluted code in Power Apps can feel like navigating a labyrinth. You're not alone if you've ever found yourself lost in a maze of slow responses and tangled formulas while managing complex datasets. Enter the realm of Named Formulas – your secret weapon in the Power Apps arsenal. In this session, I'll guide you through the magical world of Named Formulas, demonstrating how they can transform your apps from sluggish to supercharged! During this session, you will: - Unravel the Mystery: Learn the syntax of Named Formulas and discover why they are crucial game-changers for your apps. - Practical Magic: See through practical examples how Named Formulas can streamline your app, significantly reducing complexity and redundancy. - Speed Thrills: Find out how to enhance your app's speed, ensuring it's more responsive with every click and swipe. - Masterclass in Efficiency: Absorb best practices in formula optimization and maintenance to ensure your apps run like a well-oiled machine. - Interactive Insights: Engage in a dynamic Q&A session, where your questions and challenges are met with expert solutions and insights. Join us for a session that's not just informative but also a journey into making your Power Apps experience more efficient and enjoyable. It's time to supercharge your apps with the power of Named Formulas!

North American Cloud & Collaboration Summit

09/04/2024, Irving Convention Center at Las Colinas
Irving, United States of America

Empower Sales Success with Viva Advanced Insights, Azure ML & Power BI: A Data-Driven Approach

viva

insights

digitalfootprint

Navigate the dynamic evolution of sales and communication in the post-pandemic landscape with innovative, data-driven strategies to supercharge your sales team. As digital marketing tools and digital-native generations ascend, crafting high-quality, modern, and demonstrably effective sales training becomes paramount. Imagine harnessing detailed, anonymized working patterns of your top-performing salespeople to sculpt training programs, define work standards, devise evaluation methods, and set benchmarks for your entire sales team. This session will serve as your compass, guiding you through the nuances of utilizing Viva Advanced Insights, Azure Machine Learning and Power BI to empower your sales strategies by: - Extracting anonymized data regarding the working styles of your sales team. - Augmenting this data with performance metrics from your CRM system. - Leveraging Azure Machine Learning to distill the pivotal factors influencing sales triumph. Embark on this journey to unearth potent, data-driven sales training methods, acquire practical knowledge, and apply learned strategies to amplify your team’s performance and catalyze business growth. Ensuring that your sales team is not only keeping pace with the rapid shifts in sales technology and methodology but also leveraging them to optimize their performance.

Power Platform & AI Architect

Bulgaria

Past Speaking Engagements

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CollabDays Oslo 2026

23/11/2026

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