Katerina Chernevskaya - Upcoming Speaking Engagements

Katerina Chernevskaya

Senior Software Architect

Bulgaria

Speaker award

Speaker award

Speaker award

Speaker award

Speaker award

Upcoming Speaking Engagements

Katerina, rocking it as a Technical Paradigm Shifter (TPS), brings her two-decade tech saga into the Microsoft universe. Backed by stellar certifications like PROSCI Change Management Practitioner, PMI Citizen Developer Business Architect, Power Platform Solution Architect and others, she crafts slick, efficient solutions with a touch of Microsoft's finest. Mastering cloud dynamics, innovating flexible work models, and simplifying app development, she's a tech trailblazer. An active Microsoft community member and MVP, Katerina mentors emerging tech minds, keeps the innovation cycle spinning, and contributes to the Microsoft Sample Solution Gallery. In her TPS role, she's reimagining the tech landscape with her unique blend of expertise and Microsoft-centric innovation.

Katerina + Chernevskaya

Meet Katerina next at

CollabDays Bremen 2026

23/01/2026

From Likes to Insights: Measuring real User Experience in Conversational AI

CollabDays Bremen 2026

ux

copilot-studio

23/01/2026

Schuppen Eins

Bremen, Germany

Power Apps logic made easy: Smarter development with Named Formulas & User Defined Functions

European BizApps Summit 2026

power-apps

named-formulas

user-defined-functions

05/05/2026

Confex - Koelncongress

Cologne, Germany

The Value Gambit: Faster ROI with Copilot Studio vs Azure AI Foundry

European BizApps Summit 2026

copilot-studio

azure-ai-foundry

05/05/2026

Confex - Koelncongress

Cologne, Germany

Who Gave the Agent Admin Rights?! Governance in Copilot Studio

European BizApps Summit 2026

ai

governance

compliance

copilot-studio

05/05/2026

Confex - Koelncongress

Cologne, Germany

Katerina can deliver sessions in

English

Bulgarian

Relevant industries

Computer Software

Connect with Katerina

CollabDays Bremen 2026

CollabDays Bremen 2026

23/01/2026, Schuppen Eins
Bremen, Germany

From Likes to Insights: Measuring real User Experience in Conversational AI

ux

copilot-studio

In conversational AI, it’s unclear whether long dialogues mean users are engaged or simply stuck, and whether short ones indicate efficiency or frustration. Likes and dislikes don’t solve the mystery - most users skip feedback, and when they do, it rarely reflects the whole session. Without understanding the real user experience, teams risk optimizing blindly. Bots might look successful on paper but fail in practice, frustrating customers and wasting investment. A reliable, scalable way to interpret conversations is critical for improving both satisfaction and ROI. We’ll embed an AI prompt directly in Copilot Studio to classify user messages and configure memory to preserve conversation context. All telemetry is then streamed into Azure Application Insights as the single source of truth for behavior and performance data. From there, we extend the solution with Power Automate Process Mining, feeding in the classified dialogues to generate a DNA map and dialogue tree. This uncovers bottlenecks, reveals user paths, and enables truly data-driven decision making. Key takeaways: ✅ How to move beyond likes/dislikes and finally measure real conversational experience with AI-powered classification. ✅ How to use Azure Application Insights and Process Mining together to uncover the DNA of user journeys and pinpoint hidden bottlenecks. ✅ How to turn raw chat telemetry into data-driven decisions that improve both user satisfaction and bot performance at scale.

European BizApps Summit 2026

European BizApps Summit 2026

05/05/2026, Confex - Koelncongress
Cologne, Germany

Power Apps logic made easy: Smarter development with Named Formulas & User Defined Functions

power-apps

named-formulas

user-defined-functions

Power Apps developers often struggle with duplicated logic, difficult maintenance, and performance bottlenecks. When a single formula is repeated across multiple screens, even a small update can require dozens of manual changes, increasing complexity and the risk of errors 🤯 Why does this matter? Poorly structured apps become hard to debug, slow to load, and frustrating to scale. Without a centralized way to manage business logic, apps become fragile and inefficient, leading to wasted development time and poor user experiences. 📝 This session will introduce Named Formulas (NF) and User Defined Functions (UDF) - two powerful tools that can supercharge your Power Apps by reducing redundancy, improving maintainability, and optimizing performance. You’ll learn: - What Named Formulas and User Defined Functions are. - How they work and when to use each. - Real-world examples of performance improvements. - Best practices to structure app logic efficiently. By the end of this session, you’ll have a clear strategy for managing complex logic in Power Apps, allowing you to build apps that are faster, cleaner, and easier to maintain. Key Takeaways: ✅ Eliminate repetitive formulas across multiple screens using Named Formulas. ✅ Make your logic reusable and parameter-driven with User Defined Functions. ✅ Improve app performance and maintainability with centralized logic. ✅ Avoid common pitfalls and leverage best practices for a scalable Power Apps architecture. Join this session to level up your Power Apps skills and transform the way you handle logic! 🚀