CollabDays Bremen 2027
29/01/2027, Schuppen Eins
Bremen, Germany
When Agents Annoy People and Apps Save Them: A Love Story About Apps
m365
copilot
copilot-studio
agent-sprawl
managed-apps
Everyone is talking about agents. Build an agent. Deploy an agent. Replace everything with agents. And at the end, agents start being annoying!
What happens when your organization ends up with 100, 200, 500 or even 1000 agents? Welcome to the reality of agent sprawl.
As Microsoft Copilot Studio makes it easier than ever to create agents, organizations face a new challenge: governance, cost control, discoverability, and user adoption. While agents excel at answering questions and providing conversational access to information, they are not always the best solution for business processes, decision-making, or operational workflows.
But that's not all: Suddenly, agents stop working because updates have been installed in the background that break agent functionality. Suddenly, report uploads to SharePoint no longer work. Suddenly, the agent stops triggering in the background. And that's when things get really annoying and frustrating.
In this session, we'll challenge the assumption that every problem needs an agent. Using real-world scenarios from Microsoft 365 and Copilot Studio, we'll explore when an app is the better choice, why dashboards still outperform chat experiences for many business decisions, and how organizations can avoid uncontrolled growth in agent deployments and AI consumption costs.
Most importantly, we'll show how Microsoft is quietly giving apps a second life. Far from being obsolete, modern Microsoft 365 apps provide structured experiences, visual insights, governance capabilities, and predictable costs that many business scenarios still require.
Join this session to learn how to build managed apps in Copilot Studio, choose the right experience for the right audience, and make technology work for people instead of forcing people to work around technology.
And boy, if you are a Werder Bremen or football fan in general, we have a big managed app surprise for you!