Session Abstract

The effectiveness of productivity platforms worldwide hinges on the strength of their end-users. Even with groundbreaking promises from AI, successful implementation still requires robust change management and thorough training. Organizations that realize a return on investment don’t merely invest in the technology; they also prioritize its implementation and adoption. This journey begins before the go-live phase and continues indefinitely. Drawing upon over 20 years of experience in education, change management, training, and adoption, Kristen B. Hubler will guide us toward the path of productivity with the three essential building blocks of ROI.

Kristen Hubler

Kristen holds an M.Ed, a mini-MBA in Lean Six Sigma, is a Prosci certified Change Management Specialist, and certified Scrum Master. As a change and adoption specialist she uses change management and learning best practices to help organizations achieve successful adoption of their software deployment. As a thought leader, she also has several years' experience in leadership development and providing professional development workshops. Her book, The Impossible Box, will help you change your own behaviors to develop the habits you need to achieve your biggest goals.