AI promises transformation, but organizations only see results when people actually change how they work. This session explores what it takes to build an AI‑ready culture using Microsoft 365 as your foundation. We’ll break down the strategic pillars of successful AI adoption, from leadership alignment to communication patterns that reduce fear and increase trust. You’ll see how SharePoint becomes the backbone of your AI knowledge ecosystem, how Copilot Create can rapidly produce tailored training videos that reinforce consistent messaging, and how to design adoption experiences that meet employees where they are. Whether you’re leading a rollout or shaping your organization’s AI strategy, you’ll walk away with practical frameworks, examples, and tools to turn AI excitement into everyday impact.
Kristen holds an M.Ed, a mini-MBA in Lean Six Sigma, is a Prosci certified Change Management Specialist, and certified Scrum Master. As a change and adoption specialist she uses change management and learning best practices to help organizations achieve successful adoption of their software deployment. As a thought leader, she also has several years' experience in leadership development and providing professional development workshops. Her book, The Impossible Box, will help you change your own behaviors to develop the habits you need to achieve your biggest goals.