Microsoft 365 Copilot represents as much of a people and process shift as it does a technology deployment. This session focuses on the real-world questions organizations face when bringing Copilot into everyday work. Drawing on lessons learned from Copilot pilots and enterprise rollouts, the session combines structured insights with live, audience-driven discussion. We’ll go where the questions lead, with topics that may include training, communication, pilots, tenant preparation, and optimizing ROI. Whether you’re planning your first Copilot rollout or refining an existing strategy, this interactive session will help you cut through the noise, address concerns candidly, and walk away with practical next steps you can apply immediately.
Kristen holds an M.Ed, a mini-MBA in Lean Six Sigma, is a Prosci certified Change Management Specialist, and certified Scrum Master. As a change and adoption specialist she uses change management and learning best practices to help organizations achieve successful adoption of their software deployment. As a thought leader, she also has several years' experience in leadership development and providing professional development workshops. Her book, The Impossible Box, will help you change your own behaviors to develop the habits you need to achieve your biggest goals.