In a modern Intranet, we generally want to store content on the site where it should be managed. We think of this as distributed content management. It’s similar to the way News works in modern SharePoint. This usually means each department or organizational unit can (and should) manage their own content using a process which makes sense for them. At the same time, we may want to roll up that content in one central location for ease of access. A Policy Center is a great example of this approach and one we find ourselves building for many of our clients. But this approach works for many types of content. In this session, you’ll see how the following components add up to make a Policy Center: * Information architecture (IA) in the form of Site Columns and a Content Type to represent a Policy * A Site Template which only instantiates a Policy library in the site and applies the appropriate IA (Content Type, views, etc.) * A Policy library in each department Intranet site where it will be used, deployed using the Site Template, with Policies specific to that department * Changes to the search schema to support metadata filtering * A Policy Center page built using PnP Modern Search Web Parts to display the Policies from across the Intranet Additionally, we’ll discuss various approaches to solve the content management puzzle – before the Policy is even visible on the Intranet. We'll also talk about how an approach like this prepares your content for a solid retention approach.

With all the machine learning (ML) and artificial intelligence (AI) available in Microsoft 365 these days, do we still need to think about information architecture? Can automation fulfil the promise of reducing the load on information architects and developers? In this session, we’re review some of the better practices for constructing a powerful information architecture and why it still matters. We’ll look at real-world examples and talk about what automation can and can’t do for you. Technology is evolving quickly, so expect to see a few tidbits you don't expect, as well as a healthy doses of reality.