Session Abstract

For more than two decades, organizations have been building intranets with the same goal: creating a central place where employees can find information, stay informed, and collaborate. Yet many intranets struggle with low adoption, outdated content, poor search experiences, and disengaged users. The uncomfortable truth? Most intranets fail because they are built around organizational structures instead of employee needs. In this session, Microsoft MVP Marijn Somers shares the most common mistakes organizations make when designing modern intranets and explains why even beautifully designed portals often become digital ghost towns. Through real-world examples, success stories, failures, and practical recommendations, you'll learn how to build an intranet that becomes part of employees' daily workflow instead of just another website they forget exists. Whether you're planning a new intranet, redesigning an existing one, or trying to improve adoption, you'll leave with concrete ideas to make your digital workplace genuinely useful.

Marijn Somers

Results-driven Microsoft365 consultant with a passion for helping organizations work more efficiently. With my business-focused approach, I specialize in getting my hands dirty in different applications to drive productivity and optimize workflows. I have worked in various roles such as project manager, business analyst, trainer, specialist, and productivity coach, which has given me a unique perspective on how to implement Microsoft365 tools to drive business success. As a speaker, I have had the privilege of presenting at various international events, where I share my expertise on topics such as governance, training, coaching, and user adoption. My presentations are always informative, engaging, and tailored to the specific needs of the audience. In addition to my consulting and speaking work, I help run the "Office 365 Distilled" podcast, where I share my insights and experiences with a global audience. If you're looking to optimize your organization's use of Microsoft365, I am here to help. Let's connect to discuss how we can work together to achieve your business goals.