Session Abstract

Getting Copilot is the easy part. The real challenge is shifting company culture from "How does this AI thing work?" to "How can we work better using AI?" We believe you don't need to be a developer to master AI—you just need the right adoption framework. Because you need to understand it first, before you can decide if it fits you(r work), and then implement it. Join us as we share our field-tested strategies for onboarding entire organizations to the AI era. We will move beyond generic training and show you practical, human-centric implementations that actually drive engagement. We will share our recipe for: The "AI Cafe": Creating safe, social spaces for users to experiment and fail forward. "Wake Up Calls": Proactive engagement techniques that turn skeptics into power users. Business case driven: How we use Copilot Studio to build knowledge groups and measure feedback in real-time. The Scorecard: Metrics that matter—going beyond "daily active users" to measure actual efficiency gains.

Mark Overdijk

From tinkering on x86 pc's, to building websites, transforming to a tech leader for Microsoft 365, Mark has been in the technology scene for a long time. Always on that line to help people and business bridge the gap between business value and IT solutions. As a translator, Mark sees value and brings it all together. For more than a decade in M365, Mark brings a lot of experience in solving problems, look a the true needs of organizations, and helping others forward to become better M365 consultants. Making Business and Engineering lives easier.