Session Abstract

After a challenge has been identified, modern AI solutions start with a choice. Which AI tool? Copilot, Copilot Studio, and Microsoft Foundry each serve different purposes, and the most important decision is where to start and why. As a solution takes shape, that choice is revisited. In this session, we walk through a series of real-world scenarios and pause as requirements evolve to ask new questions: is this still the best fit, should the solution remain focused on a single AI capability, or does it benefit from introducing another? If another capability is added, how do we bring them together in a way that stays effective and manageable rather than creating sprawl? The focus stays on practical decision-making throughout the lifecycle of an AI solution. You will see how thoughtful choices help avoid unnecessary complexity, when adding another AI capability strengthens the outcome, and how to keep solutions maintainable as they grow.

Michael Heath

Michael Heath is an innovation strategist and Frontier Firm advisor who helps organizations move from digital transformation to intelligent transformation. With over 15 years of experience across the Microsoft ecosystem and enterprise technology, he partners with leaders to align people, platforms, and purpose through AI, automation, and data. Michael focuses on translating strategy into practical execution, helping organizations scale intelligent systems in ways teams adopt and sustain.