Poor audio, video artefacts etc are the most annoying problems with teams meetings and many thing can go wrong here. It can be the client, the headset, webcam and environment. But most time we have to dig deeper into Call Analystics, CQD-Databases and understand the various counters, who are collected by Microsoft Teams. Admins must understand, how A/V is transmitted, why you must open 3478-3481/UDP and how to check that. Learn about the various misconfigurations, how mediastreams are traveling and diagnose the bottelnecks. We talk about RTP, ICE, STUN, TURN and why bandwidthmonitoring with SNMP is not the right way to measure your network.
Frank Carius, computer engineer, is the co-founder of the system integrator and software company Net at Work GmbH, located in Paderborn and Berlin. He is one of the few MVPs Skype for Business in Germany. His focus is on consulting and project management in unified communications, particularly the planning, implementation and migration of Microsoft Exchange and Skype for Business, MIcrosoft Teams and Office 365 in general. Frank Carius regularly publishes on the popular website www.msxfaq.de.