In today's fast-paced and ever-evolving world, the role of a trainer extends far beyond just possessing knowledge. This panel discussion aims to delve into the critical question: Is knowledge alone sufficient to become a successful trainer? The session will explore the diverse skills that a good trainer needs to have, drawing insights from experts with varied backgrounds. Anouck is a passionate advocate for effective training and development. She believes that understanding the multifaceted nature of a trainer's role is crucial. This presentation will provide valuable perspectives on the essential skills that complement knowledge, helping trainers to engage, inspire, and lead their learners effectively. The panel will feature a diverse group of speakers, each bringing unique expertise to the discussion: A professional with extensive technical experience, sharing insights on the importance of technical proficiency in training. An expert in skills development, highlighting the significance of soft skills such as communication, empathy, and adaptability. A business professional, discussing how trainers can align their methods with organizational goals and drive business success. Join this engaging and thought-provoking discussion on what truly makes a good trainer. Whether you are an aspiring trainer or a seasoned professional, this session will offer valuable takeaways to enhance your training approach and effectiveness.

During this session, I will discuss how to set up Windows Autopilot Device Preparation within Microsoft Intune, Microsoft's MDM solution. I will take you through the differences between the classic Windows Autopilot and Windows Autopilot Device Preparation, and the pros and cons. During a demo, I will show you how to set up and enroll a device with Windows Autopilot Device Preparation and how to monitor/troubleshoot your enrollment.

In today’s cloud-first world, Microsoft 365 is the backbone of productivity for millions of organizations, but with great power comes great responsibility. This session dives into how to build a secure, resilient Microsoft 365 tenant by leveraging proven security best practices to build a secure Microsoft 365 Foundation. You’ll learn how to establish a strong security baseline that protects your core services, Exchange Online, SharePoint, Teams, and Entra ID, against evolving threats. We’ll explore practical steps to harden configurations, enforce identity protections, and reduce the attack surface, all while maintaining usability and compliance. Whether you're just starting your Microsoft 365 journey or looking to reinforce your existing setup, this session will equip you with actionable insights to secure your environment from the ground up.