Session Abstract

As organisations embrace Microsoft 365 Copilot and other generative AI tools, the need to measure their impact, adoption, and understand the associated risks has never been greater. In this session, Microsoft MVP and data security and governance expert Nikki Chapple will guide you through the essential tools and strategies for tracking Microsoft 365 Copilot and Gen AI usage in your organisation. You’ll learn how to go beyond the basic usage metrics available in the Microsoft 365 Admin Center and explore how to leverage Viva Insights’ Copilot Dashboard and Microsoft Purview’s Data Security Posture Management for AI (DSPM for AI). Discover how to assess readiness, drive adoption, measure business impact, and manage third-party AI risks, all while maintaining strong data governance and compliance. Whether you're a compliance lead, IT admin, or business decision-maker, this session will equip you with the knowledge to make informed, data-driven decisions about your AI strategy. Key Takeaways: - Understand why measuring Copilot and Gen AI usage is critical for success. - Explore the Copilot Dashboard in Viva Insights for readiness, adoption, impact, and sentiment metrics. - Discover how Microsoft Purview DSPM for AI helps identify and mitigate risks associated with Copilot and third-party Gen AI tools. - Gain practical tips for aligning AI usage with business outcomes and compliance requirements.

Nikki Chapple

Nikki Chapple is a Principal Cloud Architect at CloudWay and a dual Microsoft Most Valuable Professional (MVP) in Microsoft 365 and Security. She specialises in AI governance, Microsoft Purview and helping organisations build trusted data foundations for AI across Microsoft 365, Copilot and AI agents. With more than 35 years of experience spanning IT and business, Nikki works with organisations to identify sensitive information that is overshared or exposed, strengthen data security and governance, and implement Microsoft Purview to protect critical information. By ensuring data is trusted, secure and well governed, she helps organisations adopt AI with confidence while reducing risk and meeting compliance obligations. Nikki believes successful AI adoption starts with trusted, governed data, not the AI itself. This philosophy underpins her work with enterprise customers and is the foundation of her conference sessions, workshops and technical guidance. Nikki co-authored the Governance, Risk & Compliance competency of the Microsoft 365 Maturity Model and was recognised in Microsoft's People of Purview (2025) and with the UK Community Award for Security & Compliance Evangelist (2023). She is an international conference speaker, blogs at nikkichapple.com, and co-hosts the AI Governance & Data Security Show.