Session Abstract

AI is here to stay. Early adopters and early investors are seeing the business value and potential gains from integrating AI into their ways of working in ways that are sustainable, fosters innovation through collaboration and enhances productivity. But it requires leadership and vision and most importantly it requires people across the organization to be engaged and involved. Leaders need to build trust, but trust is earned and requires creating a positive and inclusive work experience, with instant access to relevant knowledge in context. In this session we will explore how AI-powered Knowledge solutions can help us shift focus from mundane work to value-add activities that drive significant business and customer value, while fostering a culture that ensures the wellbeing of its people. And it starts with building a knowledge-centric culture. What drives us? What motivates us as humans? And how can you, as a leader, inspire and motivate the people in your organization to build confidence in the organization and in themselves? Understanding the need for cultural and mindset changes, to reap the full benefits of AI-powered Knowledge, will be essential to organizational success!

Note to event organizers

I have been informed that this session will be approved to accommodate another session cancellation, but I have updated the abstract to reflect the current times, public conversations and early market signals and changes in the AI climate, since my original submission.

Rebecka Isaksson

Rebecka is an experienced and visionary thought leader, with a passion for technology, people, and behaviour. Her specialty lies within people and culture change, and providing guidance for how smart use of knowledge can generate significant business value, when powered responsibly and ethically by AI-technology. In addition to running KnowFlow Value, she is an active member and peer mentor in SIKM Leaders Community, a global community of KM-practitioners and experts, and a partner within the AI Lab Sweden network. She is a frequent keynote speaker at global events and conferences, and a sought-after guest on panels discussing relevant topics on how AI-technology accelerates and magnifies the value of KM strategies and solutions. As the former Director of Knowledge Management, and Product Marketing Manager for Content AI at Microsoft corporate headquarters, she has spent the last 10+ years working with organisations world-wide as an industry expert on Knowledge Management.

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