Session Abstract

For years, knowledge workers, organizations, and KM practitioners have grappled with “the Search problem.” The challenge lies in finding relevant information without requiring users to be fluent in metadata and taxonomy jargon. Unfortunately, this battle has often resulted in frustration and inefficiency. Successful Enterprise Content Management isn’t about a single tool; it’s about understanding the tactical intricacies that make your content ecosystem thrive. But also the strategic asset that organisational knowledge can be, if put to use across your business and organisation. Join us as we demystify holistic approaches to Knowledge and ECM and equip you with actionable insights to ready your organisation for Copilot and the powerful AI technologies that are now widely available!

Note to event organizers

Planned co delivery with Eric Shupps

Rebecka Isaksson

Rebecka is an experienced and visionary thought leader, with a passion for technology, people, and behaviour. Her specialty lies within people and culture change, and providing guidance for how smart use of knowledge can generate significant business value, when powered responsibly and ethically by AI-technology. In addition to running KnowFlow Value, she is an active member and peer mentor in SIKM Leaders Community, a global community of KM-practitioners and experts, and a partner within the AI Lab Sweden network. She is a frequent keynote speaker at global events and conferences, and a sought-after guest on panels discussing relevant topics on how AI-technology accelerates and magnifies the value of KM strategies and solutions. As the former Director of Knowledge Management, and Product Marketing Manager for Content AI at Microsoft corporate headquarters, she has spent the last 10+ years working with organisations world-wide as an industry expert on Knowledge Management.

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