Session Abstract

Inspired by the Microsoft AI story and convinced that you have to start with agents? But where and how? And most important, what can an agent do to support me? This session gives you inspiration what an agent can do to make your life easier. A session full of practical, real working, examples. Watch real working agents in action with your own eyes. The story: Image that you are selling auto parts for rally teams and you want to launch a brand new innovative shock absorber. Discover how autonomous agents, powered by Microsoft Copilot and working with Business Central, are helping you in every part of the journey. From product launch to service. In this session, Rob Kuijpers will take you on a journey through real-world scenarios where AI agents boost productivity and empower employees to focus on what truly matters. From handling customer inquiries and launching new product lines to managing complaints and building Power Apps, Rob will showcase how agents collaborate with humans to make work smarter and faster. You’ll see how natural language, integrated systems, and intelligent automation come together to unlock new levels of efficiency. Rob will demonstrate agents that work with Business Central, show the most productive Copilot features in Business Central and builds (real-live) a new Power App with the help of AI. Why attend: Transcend the conceptual thinking of autonomous agents and see them at work live. Curious who Rob is? Check his website: https://robkuijpers.com Want to see Rob in action? Check the complete presentation (in Dutch) of this story online: https://youtu.be/rCbW41kjYQ4?si=Mg4PW1G9XPxBjWL_ Want to see how Rob presents in English? Watch his performance at the AI Tour. Check it online: https://youtu.be/PEVUopMhtJ0?si=JaW2ok8nLq13Ro3e

Rob Kuijpers

I love to tell you a story! Whether it's about autonomous agents, boosting personal productivity, enhancing your company's efficiency, exploring the latest CRM innovations within Dynamics 365, or mastering social selling through LinkedIn, I bring each story to life with passion and energy. I love inspiring audiences, whether it’s on stage, through writing, in videos, or via podcast hosting. Curious about CRM, Copilot (Studio), Power Apps, Power Automate, or Power Pages? Ask me, and we could talk for hours. With over 25 years of experience in the CRM field, I've supported marketing, sales, and service teams around the globe. While I’ve worked with almost every major CRM platform, Microsoft Dynamics 365 CRM has stole my heart over the past decade. Also check my website: https://robkuijpers.com/