Session Abstract

Troubleshooting is a Ninja skill and something that takes a lot of our valuable time. Using AI and Agents to help troubleshooting we can save time and equip our Genin coworkers with tools and AI to solve issues faster! Providing better service to our end user. During this session we will demo Tools, AI, Agents and the scenarios we use them in.

Note to event organizers

We will create a brand new session on troubleshooting devices in the AI era. Demonstrate how we can use agents and AI to make our lives easier.

Ronni Pedersen

Microsoft MVP for 18 consecutive years, with deep expertise in Intune, automation, security, and AI. As a Cloud Architect at Apento, I help organizations modernize and secure their Microsoft 365 environments by leveraging AI and automation to streamline endpoint management and drive operational efficiency. With more than 30 years of experience in the Microsoft ecosystem, I design and implement enterprise-scale solutions that are secure, intelligent, and built for the future.

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