People, process, and technology – it’s that simple. A structured, proactive approach to change management can make all the difference when it comes to enabling and empowering AI adoption, responding in times of crisis and navigating organizational and personal change. In this session we’ll discuss, through real use cases, how the understanding and balance of people, process, and technology is what keeps us sane, makes high-performing teams tick, and organizations succeed.
Sarah is a detail-oriented leader with twenty years of experience in marketing and cloud-based technology, specializing in sales, marketing, customer service, and reporting tools. As principal and founder of Ulster Technologies (www.ulster-tech.com), Sarah drives innovation to foster collaborative, data-driven decisions with her clients. She has served as an enterprise architect, product owner and program/project manager at leading regional and national healthcare institutions. Sarah led dynamic, cross-functional teams through multiple product and platform migrations, passionately improving business processes and driving sales growth. A graduate of Rosemont College with a Master’s in Strategic Leadership, Sarah is also an active volunteer, serving on various boards and committees, including as Vice President of Communications, Technology & Marketing for Village on the Ridge and as a Board Member and Technology Co-Chair for Philanos.