Session Abstract

Microsoft 365 Copilot and Agent 365 are redefining how employees interact with information, automate work, and collaborate directly inside Microsoft Teams. However, realizing real business value from AI requires more than turning features on. It demands data readiness, governance, clear use cases, and hands on experience building intelligent assistants safely and responsibly. This full day, instructor led workshop is designed to take participants from AI readiness and Copilot foundations to building their first AI assistant (agent) for Microsoft Teams. Attendees will learn how Copilot works across Microsoft 365, how agents extend Copilot capabilities, and how to design, build, and govern AI assistants that enhance productivity while respecting security, compliance, and data boundaries. The workshop blends architecture concepts, governance guidance, and guided hands on exercises, ensuring participants leave with both understanding and practical skills. Learning Objectives By the end of this workshop, participants will be able to:- 1. Understand how Microsoft 365 Copilot and Agent 365 work within Microsoft Teams 2. Assess organizational readiness for AI and Copilot adoption 3. Identify high value use cases for Copilot and AI agents 4. Apply governance and security principles to AI solutions 5. Design effective prompts and grounding strategies 6. Build and publish a basic AI assistant (agent) for Microsoft Teams 7. Manage and operate Copilot and agents responsibly at scale

Satish Upadhyaya

Myself Satish Upadhyaya I have been working with Microsoft365 and specifically with Unified Communications. Currently I am working independently as a Microsoft 365 Architect. I am a Microsoft MVP for Microsoft 365 Apps and Services with the specification in Microsoft Teams and Microsoft 365 Copilot. I have spent 12+ years working as a Microsoft 365 specialist with focus on the Microsoft 365 offering. I have been involved in all aspects of Microsoft 365 projects from presales, scoping, and design, through to deployment, support, and user adoption. I am have a strong Telecom Expertise for the Telco regulation around the world in different countries based on the local Telco Laws.