Session Abstract

"As we enter the Era of Agents, the notion of Business Applications - of CRUD databases with a bunch of business logic - is collapsing. The logic is going to agents who are multi-repo CRUD - they won't discriminate what the back end is. They will update multiple databases." These are the paraphrased words of Satya Nadella, Microsoft's CEO, in January 2025. So what does that mean for products such as Dynamics 365 and Power Apps that are very static UI-led? Once all the logic is in the AI tier, what will that ultimate futuristic expression look like? This session gets hands-on to explore the evolution already being seen as AI drives the UI/UX revolution and we pivot to the concept of the "UI for AI".

Note to event organizers

This session uses hands-on demonstrations to show how AI is driving the UI/UX revolution in the Dynamics 365 Business Applications. Covering the latest in the evolution journey, including, but not limited to: • Immersive Copilot Homepage previewing in Dynamics 365 Sales Hub • Project Sophia as the Business Research Tool previewing in M365 Copilot for Sales, and its incarnation as Dynamics 365 Sales Research Agent - Dynamics 365 Sales Qualification Agent as one of the 10 pre-built Autonomou

Sharon Smith

I'm a dual Microsoft BizApps MVP in Customer Experience and Customer Service. An expert Microsoft Certified Solution Architect for the Dynamics 365 business applications, who's led the delivery and implementation of several tailored and value-oriented solutions to meet diverse global and national business requirements, that lead to positive customer outcomes. 15x Microsoft Certified and Success by Design Accredited, I use its principles that blend strategic design, rigorous gap analysis, and the pursuit of excellence in service delivery, to craft pathways to success for customers. As a member of the Microsoft Women In Power (Platform) Mentorship Leadership group, and a regular Microsoft Community contributor through my HeuristicDev blog posts and public speaking, I have a 'thing' for learning, a thirst for knowledge, and a desire for sharing both to uplift and empower all.

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