Session Abstract

Session Description: The future of business applications is AI-driven, and Microsoft 365 Copilot is at the forefront of this transformation. But before organizations can fully embrace AI, they must ensure their data is ready. In this session, we’ll explore how making users AI-ready through M365 Copilot and its Agents can unlock the potential of AI-powered business applications. We’ll cover: Data Governance & Readiness – Establishing organizational policies, technical controls, and permissions to ensure AI can work effectively. Understanding Your Data – Identifying ownership, access, and criticality to drive informed AI adoption. The Role of SharePoint Advanced Management – A game-changer included in Copilot licenses that enhances governance and security. AI Governance & User Behavior – How organizations can track and optimize AI usage to drive efficiency and compliance. Dynamics 365 & AI Integration – Why the future of CRM is Copilot and how businesses can leverage AI-driven Sales Agents and Chat Agents. This session will demystify AI adoption, showing that it doesn’t have to be overwhelming. By taking simple, structured steps, organizations can harness AI’s power without fear. Whether you’re working with structured or unstructured data, Copilot and its Agents provide a seamless way to integrate AI into your business applications. Join us to discover how Better Together isn’t just a tagline—it’s the key to delivering the future of AI-powered Business Applications.

Note to event organizers

This is a joint session that will predominantly be led by Vicki Holman as a new speaker to International / larger conferences. She will be joined and supported by her speaker mentor in this respect Sharon Smith, MVP and founder of the Mentoring Hub.

Sharon Smith

I'm a dual Microsoft BizApps MVP in Customer Experience and Customer Service. An expert Microsoft Certified Solution Architect for the Dynamics 365 business applications, who's led the delivery and implementation of several tailored and value-oriented solutions to meet diverse global and national business requirements, that lead to positive customer outcomes. 15x Microsoft Certified and Success by Design Accredited, I use its principles that blend strategic design, rigorous gap analysis, and the pursuit of excellence in service delivery, to craft pathways to success for customers. As a member of the Microsoft Women In Power (Platform) Mentorship Leadership group, and a regular Microsoft Community contributor through my HeuristicDev blog posts and public speaking, I have a 'thing' for learning, a thirst for knowledge, and a desire for sharing both to uplift and empower all.

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