AI agents are now able to take actions independently of a member of staff in a company. The legal position of AI agents in the UK is still evolving, but there are some key principles and comparisons to consider when it comes to liability for mistakes made by AI versus human staff. Where does the legal liability fall? Is having a human in the loop sufficient? What should organisations do to protect themselves? Can we learn from human resources governance processes? We will explore the issue and propose practical steps you can take until the lawyers tell us what else we have to do.
I am an entrepreneur in the technology and health sectors, with a background in physics and medical devices, wound care and strategic marketing, plus Microsoft and related technologies. I have 2 active companies (Novia Works Ltd., a small MS365 consultancy, and Sustainable Ferriby, a community energy not-for-profit); I was the founder of Cloud2 Ltd. and Kinata Ltd. I am fascinated by the impacts that technology has on people, business and society. I'm frequently an early adopter but have little time for marketing fluff and manipulative bandwagons. I am a Microsoft MVP and Entrepreneur in Residence at the University of Hull. I'm also a lead author on the growing Maturity Model for M365 (https://learn.microsoft.com/en-us/microsoft-365/community/index_mm4m365/?WT.mc_id=M365-MVP-5004811/) I'm interested in far too many things to keep up with them all. My articles and editorials have been published in a variety of knowledge management, clinical benchmarking and health journals as well as PC Pro magazine. I am a co-facilitator of the M365 North User Group. Other musings appear in my blog at https://noviaworks.co.uk. I am passionate about rather too many things, including science, music (I write and play guitar & mandola), skiing, classic cars and sustainability and technology.