When someone asks how good your custom Copilot is, do you answer "50% of the time, it works all the time?" Does it know a lot but answer very little? Are you wasting too many precious message credits in each conversation? Is GenAI either doing too much or too little? Anyone can build a Copilot, but it takes experience and some best practices to make Copilots that users will keep coming back to.
AJ is a recovering consultant with 16 years of experience working with Business Central / NAV and a Microsoft MVP since 2018. He is a prolific public speaker and has been presenting sessions on Business Central, Power BI, sales and leadership topics at Partner and User-Group conferences since 2012. Before joining DSWi as a Partner and COO in 2018, he served as a practice leader, presales specialist and product evangelist at well-known NAV partners in North America. AJ is a member of the Business Journals Leadership Trust and a recipient of multiple accolades, most notably the BCUG / NAVUG All-Star, the Community Summit Legends Award and the Directions North America Under 40 Excellence awards.