Session Abstract

When someone asks how good your custom Copilot is, do you answer "50% of the time, it works all the time?" Does it know a lot but answer very little? Are you wasting too many precious message credits in each conversation? Is GenAI either doing too much or too little? Anyone can build a Copilot, but it takes experience and some best practices to make Copilots that users will keep coming back to.

AJ Ansari

AJ is a business leader and a recognized veteran of the Microsoft Dynamics 365 Business Central community, bringing nearly two decades of experience as a trusted advisor to businesses seeking to maximize their ERP investments. As a seven-year Microsoft MVP, AJ is passionate about sharing his knowledge with the community and has spoken at over 40 global industry events. Through his workshops, conference sessions and many online contributions, AJ has built a reputation for translating complex technical concepts into practical solutions for the Microsoft community. AJ’s expertise extends to Copilot and Power Automate, where he helps businesses harness the power of AI and process automation to streamline operations and improve decision-making. A dedicated mentor and advocate for continuous learning, AJ is also an active community organizer, serving on the boards, planning committees and content committees of various Microsoft partner associations and user groups.