Session Abstract

Power Platform and Copilot agents enable rapid innovation—but without the right governance, they can introduce security risks, operational friction, and long-term technical debt. This session shows how governance can accelerate adoption instead of slowing it down. Using real-world enterprise patterns, we present an end-to-end governance model covering the full lifecycle from idea intake to production, operations, and ongoing support. Attendees will learn why documentation alone is not enough, and how operational governance helps balance business agility with enterprise IT control. The session introduces a practical governance add-on approach that complements existing ITSM tools, providing a single intake for environment requests, connector approvals, access management, and Power Platform or Copilot Studio agent issues. We also cover approval and integration models—including hybrid and tiered approvals—and explain why these matter in customer-facing discussions. Finally, we look at the Copilot Studio agent lifecycle: ownership, citizen vs. IT delivery paths, quality gates, controlled releases, and the often-overlooked challenges after go-live. Who should attend: Sales, solution architects, delivery leads, project managers, and Power Platform or Copilot Studio specialists. Key takeaway: A clear, practical way to position governance as a business enabler.

Note to event organizers

Session content is always refreshed when technology or solution evolves. Based on blog in https://www.karlex.fi More information and 19y experience in https://www.karlex.fi/introduction-karl-johan-spiik/

Karl-Johan Spiik

Karl-Johan is a Senior Consultant with over 19 years of experience delivering solutions with Microsoft technologies. In the past eight years, he has specialized in the Power Platform, focusing on Copilot Studio, Power Automate, and Power Apps. He has delivered around 100 projects across multiple industries, working as an architect and Scrum Master. His solutions often extend into Microsoft 365, Dynamics 365, and Azure services. Recently, his work has focused on building autonomous agent solutions with Copilot Studio manually or with Claude Code. With nearly two decades of technical experience combined with a strong Agile background, Karl-Johan is a versatile technology consultant and developer. He brings both practical delivery experience and a solid theoretical foundation. In the past years, he has authored five books focused on community-driven and self-organizing ways of working.

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