Session Abstract

Power Platform and Copilot agents enable rapid innovation—but without the right governance, they can introduce security risks, operational friction, and long-term technical debt. This session shows how governance can accelerate adoption instead of slowing it down. Using real-world enterprise patterns, we present an end-to-end governance model covering the full lifecycle from idea intake to production, operations, and ongoing support. Attendees will learn why documentation alone is not enough, and how operational governance helps balance business agility with enterprise IT control. The session introduces a practical governance add-on approach that complements existing ITSM tools, providing a single intake for environment requests, connector approvals, access management, and Power Platform or Copilot Studio agent issues. We also cover approval and integration models—including hybrid and tiered approvals—and explain why these matter in customer-facing discussions. Finally, we look at the Copilot Studio agent lifecycle: ownership, citizen vs. IT delivery paths, quality gates, controlled releases, and the often-overlooked challenges after go-live. Who should attend: Sales, solution architects, delivery leads, project managers, and Power Platform or Copilot Studio specialists. Key takeaway: A clear, practical way to position governance as a business enabler.

Note to event organizers

Session content is always refreshed when technology or solution evolves. Based on blog in https://www.karlex.fi More information and 19y experience in https://www.karlex.fi/introduction-karl-johan-spiik/

Karl-Johan Spiik

Karl-Johan has done 18 years projects with Microsoft technologies. Past six years he has been working with the Power Platform, particularly with Power Automate, Power Apps and Copilot Studio, and have extended its capabilities with Microsoft 365 and Dynamics 365 products as well as Azure resources. Karl-Johan has completed about 100 projects with various industries and organization sizes as role of Architect, Developer and Scrum Master. Karl-Johan has written four books about Community-Led Orientation and masters shared leadership theory and practice as well.

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