Co‑Founder of Entergrade and 14‑time Microsoft MVP, I bring over 25 years of experience across advisory, consulting, and enterprise delivery roles within the Microsoft ecosystem. After decades of hands‑on consulting and repeatedly encountering the same challenges in real customer environments, we started Entergrade to turn those learnings into enterprise‑grade SaaS products for Microsoft 365. We're focused on building durable software informed by real‑world usage, designed to meet the operational and business demands of organizations running Microsoft 365 at scale. I'm deeply passionate about unified communications, with a long history of working with Microsoft 365 and Teams Phone in complex environments. If you are deploying or managing Teams Phone at scale, or running into roadblocks on your Microsoft 365 journey, let’s connect. Actively involved in the Microsoft community through speaking, customer advisory work, and the O365Eh! Podcast (https://o365eh.com).