Have you heard about flexible sections but are struggling how to figure out how to implement them? After years of the SharePoint modern layouts, flexible sections are a breath of fresh air. Figuring out when and how to implement them in a strategic and complimentary way within your organization's governance and within usability better practices can be a challenge. In this session, we'll *Review the added benefits of flexible sections and how they can seamlessly integrate into your current intranet *Discuss better practices around usability and how information is presented *Discuss the pros and cons of implementation when it comes to governance and accessibility This session is designed for those with a basic understanding of SharePoint page layouts who want to update their current intranet. The aim is for you to leave with an understanding how beneficial flexible sections are and which pitfalls to avoid.

Everyone agrees creating a robust information architecture is important for your intranet sites. Do we put in the same effort into our Teams and collaboration sites? By applying basic information architecture principles to collaborations sites we can help our teams work more effectively, lower cognitive load of our users, and be more efficient in how they do it. In this session I’ll cover • Key usability heuristics to help make your team more effective • How to organize content to make better use of search • Incorporating good information architecture to assist users in finding documents easily • How to combine the visual aspects of SharePoint Teams sites into Microsoft Teams Join me in this session as I share firsthand experiences from working with clients, highlighting specific obstacles and how implementing practical usability better practices, improved their collaboration experiences.

Copilot is being integrated into our everyday life. It helps us take meeting notes, pull together daily to do lists and creating memes. Copilot is now part of the SharePoint page creation process with the introduction of Copilot enabled page and section templates. We can also use it as an option to help us write our content on the page. Does it create good, usable, content or is it more hassle than it is worth? In this session we’ll discuss • What are the options for using Copilot for page design and creation • The better practices around usability design and accessibility for the web • Benefits and pitfalls of using AI when it comes to usability and accessibility • Building your own templates • Copilot prompts to help create more usable and accessible page

Good usability is no longer just about helping users find information. In the age of Copilot, it's about helping AI find and understand information too. The organizations that succeed with AI won't necessarily be the ones with the best prompts. They'll be the ones with the best information architecture, content design, and user experience foundations. That’s why this session will focus the foundational elements to help get you there. In this session, we'll explore • Why might users be ignoring your intranet • Mental model versus organizational structure approaches • How to reduce users cognitive load • Content design for better user experiences and findability • Quick implementation wins to help your intranet today • How all this can support AI findability This session builds on proven user experience concepts while exploring how those same practices directly influence search, retrieval, and eventually Copilot outcomes. We’ll end the session with some practical design techniques to get you started today.

As an organization’s intranet owner, you’re part of the discussion around page design, content, and navigational structures. You're often under pressure to build things a certain way based on executive level pressure. In this session we will talk about real usability concepts with demonstrated success and research behind it. We'll dive into mental models and usability design, specifically hitting topics like • Examine why users ignore intranet content even when it is technically available • Explore how mental models differ from organizational structures and why designing around real employee tasks creates more intuitive pathways • Learn how cognitive load can affect intranet option and how to fix it • Review how content design directly affects findability • Identify practical improvements intranet owners can make immediately. Attendees will leave with practical usability techniques they can use to push past opinion-driven design decisions and build intranet experiences around how people actually think, work, and search.