Session Abstract

You have more Team workspaces than employees, your people don't know the difference between a team and a channel, group chat is all over the place and documents are more likely to be shared from a personal OneDrive than within a Team channel. Does any of this sound familiar? Our experienced presenters will help you understand ways to “tame Teams”, get some basic governance in place, and help employees develop good collaboration practices across M365 so that digital lives easier. Come prepared with your pain points and pet peeves, and good practices, and get lots of tips and see how other organizations have tamed their KM workspace. Key objectives: • Understand the consequences of having no Governance • Find out what good/bad behaviours will lead to • Learn ways to achieve low (-code) Governance

Note to event organizers

Developed upon request from KMWorld (Nov 2024, Washington D.C.) and delivered with very high participants scores. Estimated length: 4 hours.

Rebecka Isaksson

Rebecka is a visionary thought leader passionate about technology, people, and behaviour, specialising in people and culture change. She guides organisations on harnessing knowledge to drive business value through responsible and ethical use of AI. As Knowledge- & Copilot Enablement Lead at Sulava Gulf LLC, she actively contributes as a peer mentor in the global Knowledge Management (KM) Community. Rebecka is a frequent keynote speaker and panelist at international events, sharing insights on how AI accelerates and enhances KM strategies and vice versa. With over a decade of global experience, she previously served as Director of Knowledge Management and Product Marketing Manager for Content AI at Microsoft corporate headquarters. In July 2024, she was recognised as a Microsoft MVP for M365 Apps & Services/SharePoint, reflecting her influence and expertise in the field.

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