Session Abstract

Good content governance is hard to achieve in any organisation and with Copilot and other AI services built into the fabric of every single app we use, everyday, it is getting harder by the minute! You can set out to define a solid Information Architecture, build your Taxonomy and define your Meta Data but does that really matter if no one knows about it and the people in your organisation does not understand why it matters and what's in it for them? By over-thinking these things we risk becoming inflexible and inadaptive. Rigid frameworks and well-defined process doesn't matter when your Teams environment is left unmanaged. It will blow a massive hole in any governance model when left unattended. And what about chat? Or e-mail? Or meeting invites and meeting notes? Is anyone looking after those at all? Do we fully comprehend the impact of over-sharing. Or under-sharing for that matter? In this interactive session, we will discuss together, the pros and cons of managing not only Content, but managing all (critical) Knowledge assets. And why Knowledge Governance and RBACs are just as important as Content Governance and managing your SharePoint(s) user permissions.

Rebecka Isaksson

Rebecka Isaksson is the Founder of KnowFlow Value and a Content AI & M365 Knowledge Strategist, helping organizations turn Content Chaos into Copilot-ready Clarity. A Microsoft MVP and former Director of Knowledge Management at Microsoft HQ, she brings 15+ years of expertise in collaboration, content governance, and AI-powered knowledge strategies. She’s the creator and host of the Knowledge Fika podcast, where Swedish fika meets smart conversations on AI and knowledge management. Beyond the stage, Rebecka mentors and coaches emerging KM professionals and AI transformation consultants, fuelling the next wave of talent in this space. A sought-after keynote speaker and panellist at global events, Rebecka delivers practical insights on how AI accelerates knowledge strategies - and why culture change is the real game-changer. Recognized as a Microsoft MVP in 2024, she continues to champion ethical, human-centric approaches to AI adoption.