Rebecka Isaksson - Past Speaking Engagements

Rebecka Isaksson

KnowFlow Value

Founder | Content AI & M365 Knowledge Strategist

Sweden

Speaker award

Past Speaking Engagements

Rebecka Isaksson is the Founder of KnowFlow Value and a Content AI & M365 Knowledge Strategist, helping organizations turn Content Chaos into Copilot Ready. A Microsoft MVP and former Director of Knowledge Management at Microsoft HQ, she brings 15+ years of expertise in collaboration, content governance, and AI-powered knowledge strategies. She’s the creator and host of the Knowledge Fika (now 2.0) podcast, where Swedish fika meets smart conversations on AI and knowledge in M365 - featuring Microsoft Execs, Experts and MVPs. Beyond the stage, Rebecka mentors and coaches emerging KM professionals and AI transformation leaders, fuelling the next wave of talent in this space. A sought-after keynote speaker and panellist at global events, Rebecka delivers practical insights on how AI accelerates knowledge strategies - and vice versa - and why culture change is the real game-changer. Recognized as a Microsoft MVP in 2024, she continues to champion ethical, human-centric approaches to AI adoption.

Rebecka + Isaksson

Meet Rebecka next at

European Collaboration Summit 2026

05/05/2026

From Social Clubs to Strategy - Unleashing Real Business Value of Communities

Adriatics Tech Summit

knowledge-management

copilot

engage

communities-of-practice

tacit-knowledge

knowledge-sharing

30/03/2026

Congress Center Hotel Hills

Ilidža, Bosnia and Herzegovina

From Content Chaos to Copilot Ready: Why Structure Matters More Than Ever

M365 Miami

sharepoint

governance

knowledge-management

06/02/2026

Miami Dade College

Miami, United States of America

From Social Clubs to Strategy - Unleashing True Business Value from Communities

CollabDays Oslo 2025

productivity

innovation

employee-engagement

engage

communities

employee-wellbeing

05/12/2025

Radisson BLU

Oslo, Norway

Driving Real Business Value from Copilot and M365, by Applying Common (KM) Sense

Collabdays Zagreb 2025

sharepoint

employee-engagement

copilot

business-value

enterprise-knowledge-management

governance-in-m365

04/10/2025

Algebra

Zagreb, Croatia

From Social Clubs to Strategy - Unleashing True Business Value from Communities

CollabDays Bletchley Park 2025

productivity

innovation

employee-engagement

viva-engage

communities

employee-wellbeing

24/09/2025

National Museum Of Computing

Milton Keynes, United Kingdom

Rebecka can deliver sessions in

English

Swedish

Rebecka speaks about

sharepoint

community

mvp

ecm

engage

km

Relevant industries

Gas & Oil

Manufacturing

Misc

Telecom Services & Equipment

Professional Services

Connect with Rebecka

Important links

Knowledge Fika podcast

Adriatics Tech Summit

Adriatics Tech Summit

30/03/2026, Congress Center Hotel Hills
Ilidža, Bosnia and Herzegovina

From Social Clubs to Strategy - Unleashing Real Business Value of Communities

knowledge-management

copilot

engage

communities-of-practice

tacit-knowledge

knowledge-sharing

When people talk about Viva Engage, they often talk about “Communities” and “Communities in Viva”, but what are Communities (of Practice, a.k.a. CoPs) really? And what are the benefits for us as individuals of spending time building communities? What is the potential business value to our customers, or to our peers, teams, and Organisations? Isn’t it all just a social club and yet another soulless social media-type trend which will fade away? And, at the end of the day, isn’t it just another distraction and a complete and utter waste of time and (our employer’s) money? In this session we will learn the basics of what CoPs are, how they work (and don’t work), when and why they work – and how they can become a great source of inspiration, innovation, and creativity, improve employee satisfaction, growth, and wellbeing, and enhance both productivity and profitability. Too good to be true? No, it isn’t. because it will not come for free – it will take vision, work, and perseverance but it will be worth every penny and every minute spent as soon as you start reaping the benefits! This session is based on storytelling from Rebecka's own experiences pioneering a new category or CoPs inside Microsoft Consulting Services and her journey through Knowledge Management that started with a small role as a Community Lead, and grew into a career, thanks to the friendships she formed, the visibility and recognition she received - and her passion for sharing knowledge without expecting compensation or anything in return.

CollabDays Oslo 2025

CollabDays Oslo 2025

05/12/2025, Radisson BLU
Oslo, Norway

From Social Clubs to Strategy - Unleashing True Business Value from Communities

productivity

innovation

employee-engagement

engage

communities

employee-wellbeing

When people talk about Viva Engage, they often talk about “Communities” and “Communities in Viva”, but what are Communities (of Practice, a.k.a. CoPs) really? And what are the benefits for us as individuals of spending time building communities? What is the potential business value to our customers, or to our peers, teams, and Organisations? Isn’t it all just a social club and yet another soulless social media-type trend which will fade away? And, at the end of the day, isn’t it just another distraction and a complete and utter waste of time and (our employer’s) money? In this session we will learn the basics of what CoPs are, how they work (and don’t work), when and why they work – and how they can become a great source of inspiration, innovation, and creativity, improve employee satisfaction, growth, and wellbeing, and enhance both productivity and profitability. Too good to be true? No, it isn’t. because it will not come for free – it will take vision, work, and perseverance but it will be worth every penny and every minute spent as soon as you start reaping the benefits!

CollabDays Bletchley Park 2025

CollabDays Bletchley Park 2025

24/09/2025, National Museum Of Computing
Milton Keynes, United Kingdom

From Social Clubs to Strategy - Unleashing True Business Value from Communities

productivity

innovation

employee-engagement

viva-engage

communities

employee-wellbeing

When people talk about Viva Engage, they often talk about “Communities” and “Communities in Viva”, but what are Communities (of Practice, a.k.a. CoPs) really? And what are the benefits for us as individuals of spending time building communities? What is the potential business value to our customers, or to our peers, teams, and Organisations? Isn’t it all just a social club and yet another soulless social media-type trend which will fade away? And, at the end of the day, isn’t it just another distraction and a complete and utter waste of time and (our employer’s) money? In this session we will learn the basics of what CoPs are, how they work (and don’t work), when and why they work – and how they can become a great source of inspiration, innovation, and creativity, improve employee satisfaction, growth, and wellbeing, and enhance both productivity and profitability. Too good to be true? No, it isn’t. because it will not come for free – it will take vision, work, and perseverance but it will be worth every penny and every minute spent as soon as you start reaping the benefits!

North American Cloud and Collaboration Summit

North American Cloud and Collaboration Summit

07/09/2025, Hilton Branson Convention Center
Branson, United States of America

From ECM to EKM - or Why Content Governance Isn't Enough Anymore

sharepoint

governance

knowledge-management

Good content governance is hard to achieve in any organisation and with Copilot and other AI services built into the fabric of every single app we use, everyday, it is getting harder by the minute! You can set out to define a solid Information Architecture, build your Taxonomy and define your Meta Data but does that really matter if no one knows about it and the people in your organisation does not understand why it matters and what's in it for them? By over-thinking these things we risk becoming inflexible and inadaptive. Rigid frameworks and well-defined process doesn't matter when your Teams environment is left unmanaged. It will blow a massive hole in any governance model when left unattended. And what about chat? Or e-mail? Or meeting invites and meeting notes? Is anyone looking after those at all? Do we fully comprehend the impact of over-sharing. Or under-sharing for that matter? In this interactive session, we will discuss together, the pros and cons of managing not only Content, but managing all (critical) Knowledge assets. And why Knowledge Governance and RBACs are just as important as Content Governance and managing your SharePoint(s) user permissions. We will also provide an overview of strong use cases for SharePoint Embedded and how it can help your customers, by sharing: * A governance checklist specific to SharePoint Embedded. * Strategies for balancing metadata, permissions, and AI discoverability. * Practical steps to keep your containers and content secure, useful, and trusted. And we will be getting this from *the* expert on SPE - Steve Pucelik, Sr Product Manager, SharePoint Embedded (Microsoft).

European Collaboration Summit 2025

European Collaboration Summit 2025

26/05/2025, Congress Center Düsseldorf
Düsseldorf, Germany

Preparing Your Organization’s Content for Copilot with SharePoint Premium

sharepoint

knowledge-management

m365-copilot

sharepoint-premium

Has your organization taken Copilot into use, but after the first wave of enthusiasm, people started to complain about the quality of it? Have you considered the possibility that your content wasn't ready for Copilot? This session will explore how a good knowledge management strategy supported by SharePoint Premium features can take your M365 Copilot use to a whole new level and get the real ROI out of it. Join us to explore the advanced features of SharePoint Premium that enhance content management, improve data accessibility, and ensure compliance. We will cover practical strategies for organizing and structuring your content, with a focus on content and knowledge governance, the importance of metadata and taxonomies, and the importance of role-based access control. We will also present a compelling case study from the Finnish Innovation Fund Sitra, showcasing how they developed a holistic Knowledge Management Strategy incorporating these key points. Key take-aways: - Understanding the capabilities of SharePoint Premium for content management - Practical steps to organize and structure content for AI integration - Best practices for content and knowledge governance - The importance of metadata and taxonomies - The importance of role-based access control - Insights from Sitra’s case study on holistic Knowledge Management Strategy Target audience: This session is ideal for IT professionals, content managers, and organizational leaders looking to stay ahead in the AI-driven future.