Session Abstract

In today’s fast-evolving tech landscape, the dual forces of AI as both a catalyst for innovation and a conduit for new threats are reshaping IT delivery, management, and leadership. This dynamic environment demands not just acceleration, but a strategic transformation in IT approaches. IT departments must evolve from reactive to proactive, harnessing the power of AI-enhanced tools and AI scale approaches. These technologies are pivotal in not only embracing innovation but also in safeguarding against the emerging risks associated with AI. Join industry expert and Microsoft MVP Richard Harbridge as he unveils key tactics and strategies that drive success in this new era. Richard will guide you through practical methods to align, prioritize, and meet the escalating demands of employees, partners, and customers more effectively. This session promises not just insights but actionable steps to help you thrive amidst rapid change and heightened expectations. Who Should Attend?: - IT professionals looking to transition from reactive to proactive approaches in the era of AI. - Leaders looking to accelerate the ROI from AI while responsibly managing emerging risks. - Technology enthusiasts keen on understanding the latest AI-powered tools and proven strategies. - Employees, partners, and leaders seeking to align and prioritize their demands effectively. - Business leaders interested in leveraging AI for innovation and growth by moving beyond productivity and quality improvement. Key Topics We'll Cover: - The role of AI in driving innovation and managing emerging risks. - Strategies for IT departments to scale AI and move from reactive to proactive. - Practical methods to align, prioritize, and meet the escalating demands of employees, leaders, partners, and customers. - Actionable steps to help IT operations thrive amidst rapid change and heightened expectations. ‍ This session promises not just insights but actionable steps to help your IT operations thrive amidst rapid change and heightened expectations.

Note to event organizers

Currently my most popular requested session. Holding at 4.7/5 on average scores/feedback.

Richard Harbridge

Richard Harbridge is an Ecosystem Collaboration & Alliances Lead, author, internationally recognized speaker, and a Microsoft MVP. With a wealth of experience, Richard has led and operated multiple thriving businesses and currently serves as a trusted advisor to hundreds of organizations. He specializes in helping businesses understand their current and future needs, guiding them to take strategic actions that drive growth and achieve their ambitious goals. Richard is known for his hands-on approach, having led, architected, and implemented countless business and technology solutions that have catalyzed digital and organizational transformations. His passion lies in empowering organizations to achieve more, whether through creating award winning experiences that enhance employee and technology strategies or by leveraging emerging technologies to improve the value they deliver to their customers, partners, and communities. As sought-after speaker and leader, Richard frequently shares his expertise on employee experience, AI, the digital workplace, technology adoption, and Microsoft technologies at industry events worldwide. Richard is proud to work at Workleap, makers of ShareGate and also contributes to several committees, research teams, leads CIO think tanks, and facilitates employee experience and technology groups.

Back to speaker profile