In today’s fast-evolving tech landscape, the dual forces of AI as both a catalyst for innovation and a conduit for new threats are reshaping IT delivery, management, and leadership. This dynamic environment demands not just acceleration, but a strategic transformation in IT approaches. IT departments must evolve from reactive to proactive, harnessing the power of AI-enhanced tools and AI scale approaches. These technologies are pivotal in not only embracing innovation but also in safeguarding against the emerging risks associated with AI. Join industry expert and Microsoft MVP Richard Harbridge as he unveils key tactics and strategies that drive success in this new era. Richard will guide you through practical methods to align, prioritize, and meet the escalating demands of employees, partners, and customers more effectively. This session promises not just insights but actionable steps to help you thrive amidst rapid change and heightened expectations. Who Should Attend?: - IT professionals looking to transition from reactive to proactive approaches in the era of AI. - Leaders looking to accelerate the ROI from AI while responsibly managing emerging risks. - Technology enthusiasts keen on understanding the latest AI-powered tools and proven strategies. - Employees, partners, and leaders seeking to align and prioritize their demands effectively. - Business leaders interested in leveraging AI for innovation and growth by moving beyond productivity and quality improvement. Key Topics We'll Cover: - The role of AI in driving innovation and managing emerging risks. - Strategies for IT departments to scale AI and move from reactive to proactive. - Practical methods to align, prioritize, and meet the escalating demands of employees, leaders, partners, and customers. - Actionable steps to help IT operations thrive amidst rapid change and heightened expectations. ‍ This session promises not just insights but actionable steps to help your IT operations thrive amidst rapid change and heightened expectations.

Today employees digitally collaborate with more people, more frequently, on more things and in more ways than ever before—and now, increasingly with AI systems as both tools and collaborators. This increased volume, velocity, variety, and integration of artificial intelligence is fundamentally transforming the digital employee experience. We can no longer re-actively respond to collaboration needs with baseline enablement. We must pro-actively improve both human-to-human and human-to-AI collaboration experiences within our digital workplace or risk being left behind in the race for talent, competitive advantage, and better business outcomes. There are proven approaches and best practices that forward-thinking organizations are implementing today to integrate AI into collaborative workflows—not just as tools, but as active participants in the collaboration loop. Join Richard Harbridge, a Microsoft MVP and industry leading technology strategist, as he shares insight on how to better plan for, prepare for, and benefit from the future of AI-enhanced employee collaboration.