Sharon Smith
Capgemini
Senior Dynamics 365 & Agentic AI Solution Architect
United Kingdom
From Attendee to Advocate: How MGCI Regional Leaders Help You Shape the Microsoft Community

Session Abstract

The Microsoft Community is one of the strongest and most supportive professional networks in technology, and its community-led events have always been a gateway for attendees to become active contributors, mentors, speakers and even organisers themselves. Many aspiring community leaders aren't aware, however, that there's a community-led initiative supported by Microsoft that brings together volunteer leaders from around the world to strengthen, grow, and amplify Microsoft communities. This is the Microsoft Global Community Initiative (MGCI) and its Regional Leaders play a vital role by acting as local ambassadors who help connect people, share best practices, support community events, elevate diverse voices, and create opportunities for others to get involved. This session will show you how MGCI Regional Leaders can help accelerate your community journey. You'll learn: * how community feedback reaches Microsoft through it * how Community Days and user groups are supported by it * where training and leadership opportunities exist and * the practical steps you can take today to become a recognised contributor within the global Microsoft ecosystem.


Note to event organizers

I was selected as an MGCI Regional Leader in July 2026 after having been sponsored to apply by one of its sitting Board Members. I work with four other MGCI Regional Leaders through The Mentoring Hub's Community Supporting Community program and hope that one or more of them will be able to join this session as guest speakers to add their longer real-world experiences alongside my own.

Sharon Smith

I'm a dual Microsoft Business Applications MVP in Customer Experience and Customer Service. An expert Microsoft Certified Senior Solution Architect specialising in the Global Public Sector, Aerospace & Defence, and Tech & Digital sectors. I've led the delivery and implementation of several tailored and value-oriented solutions to meet diverse global and national business requirements. As Founder of the Community-led organisation The Mentoring Hub, a regular Tech contributor through my HeuristicDev blog posts, and an international public speaker on both, I have a 'thing' for learning, a thirst for knowledge, and a desire for sharing both to uplift and empower all.


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Sharon can deliver sessions in
English
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mvp
dynamics365
copilot
generativeai
copilotstudio
m365copilot
githubcopilot
ccaas
contactcenter
agenticai
projectsophia
salesresearchagent
microsoftdynamics365
generativepages
adaptiveai
copilotworkshop
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Aerospace
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Defense
Government
Health
Health Care Services
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