Past Speaking Engagements

I'm a dual Microsoft Business Applications MVP in Customer Experience and Customer Service. An expert Microsoft Certified Senior Solution Architect specialising in the Global Public Sector, Aerospace & Defence, and Tech & Digital sectors. I've led the delivery and implementation of several tailored and value-oriented solutions to meet diverse global and national business requirements. As Founder of the Community-led organisation The Mentoring Hub, a regular Tech contributor through my HeuristicDev blog posts, and an international public speaker on both, I have a 'thing' for learning, a thirst for knowledge, and a desire for sharing both to uplift and empower all.