Session Abstract

Meetings are one of the key ways of collaboration in organizations, but they often become a source of inefficiency, loss of focus, and overload of people. The latest innovations in Microsoft Teams enabled by artificial intelligence (AI) are changing that paradigm – not by automating for the sake of technology, but by improving how people work, collaborate, and make decisions. In this lecture, participants will learn how AI improves the efficiency of the entire meeting lifecycle: from preparing and structuring the agenda to managing the meeting, and from monitoring outcomes to follow-up activities. In addition to Microsoft Copilot for meetings, special emphasis is placed on the meeting Facilitator – an AI-assisted "virtual assistant" that takes over operational tasks such as time moderation, content tracking, recording decisions, connecting relevant knowledge, and working together on documents. Through concrete examples from practice, it will be shown how Microsoft Teams and Microsoft 365 enable people to free themselves from administrative burdens and focus on what brings the greatest value: high-quality discussion, decision-making, and collaboration. The lecture is strongly focused on "human upgrade" – where AI is a tool that improves human potential, increases productivity, and helps teams and leaders end each meeting with clear outcomes and real business value.

Note to event organizers

This session is based on experience of two Microsoft 365 experts and number of meetings and events organized online, leading number of projects, including the Croatian European Council Presidency worth more than 1.000.000 EUR.

Tomislav Bronzin

Tomislav Bronzin is one of only 165 Microsoft Regional Directors worldwide and a Microsoft Most Valuable Professional (M365). He is the founder and CEO of CITUS, a Microsoft partner company specializing in digital transformation, artificial intelligence, cybersecurity, and modern workplace solutions. As an innovator, he has received 120+ international innovation awards and holds six patents in AI, mixed reality, and cloud technologies. With over 25 years of experience, Tomislav has worked on global and EU projects across 40+ countries, advising governments, IT associations, company boards, and development teams. He helps organizations turn technological innovation into strategic advantage, measurable business outcomes, and sustainable change. Tomislav focuses on AI as a catalyst for enhancing human potential—improving decision‑making, productivity, and collaboration. He is an expert in AI strategy and adoption, particularly through Microsoft 365, Copilot, Power Platform, and Azure. His involvement in the IT and business community has accelerated the digital growth of organizations across Europe. As a Vice President of the IT Association of the Croatian Chamber of Commerce, he represents the business community and, as a member of the National Council for Digital Transformation of the Republic of Croatia, promotes influential digital initiatives. Tomislav is a frequent speaker at international conferences, a Senior Lecturer at Algebra Bernays University, author of 40+ research papers, and a member of the National Human Resources Council of the Republic of Croatia.