With the deprecation of Viva Topics, an important component of knowledge management within M365 is lost. A possible replacement could be corresponding expert bots. In this demo-oriented session, we will look at how to create these using SharePoint and then deploy them via Teams or SharePoint.

This session will guide you through the journey of an early creation of a custom copilot to support the service desk personnel of a public utility company. Come and learn about the drawbacks, lessons learned and how the project evolved during implementation.

Do you have an old, probably cumbersome, application you want to get into Copilot? We will show you how we used Semantic Kernel to allow making time entries in our own (unpopular) planning and time record application by just using Copilot and increased usage and got more up-to-date entries.

After introducing Microsoft 365, Heise Medien (publishing company) faced the challenge of managing its diverse application landscape outside of M365, along with the associated accounts. In this session, we explain how these applications were identified, how decisions regarding tenant integration were made, and how the implementation was carried out. It’s not just about managing data transfer — it’s also about inspiring and actively involving users. Using practical examples like Trello, Calendly, or Dropbox, we demonstrate how this was successfully implemented at Heise Verlag.