In today’s fast-evolving tech landscape, the dual forces of AI as both a catalyst for innovation and a conduit for new threats are reshaping IT delivery, management, and leadership. This dynamic environment demands not just acceleration, but a strategic transformation in IT approaches. IT departments must evolve from reactive to proactive, harnessing the power of AI-enhanced tools and AI scale approaches. These technologies are pivotal in not only embracing innovation but also in safeguarding against the emerging risks associated with AI. Join industry expert and Microsoft MVP Richard Harbridge as he unveils key tactics and strategies that drive success in this new era. Richard will guide you through practical methods to align, prioritize, and meet the escalating demands of employees, partners, and customers more effectively. This session promises not just insights but actionable steps to help you thrive amidst rapid change and heightened expectations. Who Should Attend?: - IT professionals looking to transition from reactive to proactive approaches in the era of AI. - Leaders looking to accelerate the ROI from AI while responsibly managing emerging risks. - Technology enthusiasts keen on understanding the latest AI-powered tools and proven strategies. - Employees, partners, and leaders seeking to align and prioritize their demands effectively. - Business leaders interested in leveraging AI for innovation and growth by moving beyond productivity and quality improvement. Key Topics We'll Cover: - The role of AI in driving innovation and managing emerging risks. - Strategies for IT departments to scale AI and move from reactive to proactive. - Practical methods to align, prioritize, and meet the escalating demands of employees, leaders, partners, and customers. - Actionable steps to help IT operations thrive amidst rapid change and heightened expectations. ‍ This session promises not just insights but actionable steps to help your IT operations thrive amidst rapid change and heightened expectations.

Today employees digitally collaborate with more people, more frequently, on more things and in more ways than ever before—and now, increasingly with AI systems as both tools and collaborators. This increased volume, velocity, variety, and integration of artificial intelligence is fundamentally transforming the digital employee experience. We can no longer re-actively respond to collaboration needs with baseline enablement. We must pro-actively improve both human-to-human and human-to-AI collaboration experiences within our digital workplace or risk being left behind in the race for talent, competitive advantage, and better business outcomes. There are proven approaches and best practices that forward-thinking organizations are implementing today to integrate AI into collaborative workflows—not just as tools, but as active participants in the collaboration loop. Join Richard Harbridge, a Microsoft MVP and industry leading technology strategist, as he shares insight on how to better plan for, prepare for, and benefit from the future of AI-enhanced employee collaboration.

When data is disconnected, experiences are fragmented, and workspaces overlap it’s no wonder many in IT are overwhelmed while AI amplifies the mess. Consolidation isn’t just cost-cutting; it’s how IT creates the conditions for faster and safer innovation. Drawing from current industry insights and the work of 100,000+ Microsoft IT professionals this session outlines a pragmatic “consolidation flywheel” that turns the mixed, messy and missing into a simpler, safer Microsoft 365 platform-ready to accelerate AI and Copilot success. Join Richard Harbridge, Microsoft MVP, to discuss legacy modernization, tenant consolidation, workspace (site/team) consolidation, and application rationalization all while maintaining momentum, aligning controls, and avoiding common pitfalls that slow teams down. Who should attend IT leaders, architects, and platform owners responsible for Microsoft 365 strategy, migrations, M&A integration, and AI enablement. Key takeaways • How tenant, content, and app consolidation accelerate Copilot value while decreasing risk. • Useful planning guides and checklists for Microsoft 365 consolidation and governance • Practical tactics to rationalize overlapping tools, drive buy-in and align policies with M365 controls. • When to consolidate vs. integrate: decision criteria, trade-offs, and success metrics.

Sprawl shows up everywhere: too many teams and sites, duplicated content, over-permissioned access, drifting configurations, and a growing long tail of apps and customizations. In the AI era, that chaos becomes an ever increasing risk to productivity, security, and cost. Join Richard Harbridge, Microsoft MVP, as he shares a practical operating model of Find → Fix → Prevent to bring Microsoft 365 under control across collaboration, content, security, configuration, and extensibility. Who should attend Microsoft 365 admins, security/compliance teams, and platform owners responsible for governance, management, security, and experience. Key takeaways • A practical catalog of Microsoft 365 sprawl types, why they matter and how to detect them early. • Patterns that accelerate remediation and resolution (across services, sites, teams, and more). • How to monitor, measure, and adapt governance as Microsoft 365 evolves. • Useful Microsoft 365 governance planning guides and checklists

The world of work is evolving rapidly, and Microsoft 365 continues to lead the charge in transforming collaboration, productivity, and innovation. Join Richard Harbridge, Microsoft MVP and internationally recognized speaker, for a session that delivers critical insights and equips you to navigate the opportunities and challenges of today’s fast-changing digital workplace. In this session, you’ll gain a richer understanding of the current state of Microsoft 365, including some of the most important updates to Microsoft 365 Copilot, SharePoint, Teams, and other essential tools. Richard will also share key industry statistics, uncover important trends shaping the ecosystem, and discuss upcoming roadmap items you can’t afford to miss. Designed to provide clarity and actionable perspectives, this session will help you make more informed decisions and maximize the value of your Microsoft 365 investments. Who Should Attend: This session is ideal for IT professionals, business leaders, and developers/makers who want to stay ahead of the curve and align their strategies with the future of Microsoft 365. Whether you're responsible for technology adoption, driving business transformation, or developing solutions, this session will provide the insights you need. Key Takeaways: • Actionable Insights: Understand a few of the most impactful updates and trends in Microsoft 365 and how they align with you organizational goals. • Future Direction: Learn about critical roadmap items and upcoming releases that will shape the future of Microsoft 365. • Strategic Priorities: Discover the key shifts and challenges over the past year and gain clarity on where to focus your efforts in a time of rapid change. • Enhanced Confidence: Leave with a better understanding of how to adapt to and leverage Microsoft 365 capabilities to drive success for your organization. Equip yourself with the knowledge, insights, and strategies to confidently navigate the road ahead with Microsoft 365!