Rob Kuijpers
Pre-sales
Netherlands

CRM and Copilot enthusiast at GAC Business Solutions

I love to tell you a story! Whether it's about autonomous agents, boosting personal productivity, enhancing your company's efficiency, exploring the latest CRM innovations within Dynamics 365, or mastering social selling through LinkedIn, I bring each story to life with passion and energy. I love inspiring audiences, whether it’s on stage, through writing, in videos, or via podcast hosting. Curious about CRM, Copilot (Studio), Power Apps, Power Automate, or Power Pages? Ask me, and we could talk for hours. With over 25 years of experience in the CRM field, I've supported marketing, sales, and service teams around the globe. While I’ve worked with almost every major CRM platform, Microsoft Dynamics 365 CRM has stole my heart over the past decade. Also check my website: https://robkuijpers.com/

You can be my wingman anytime: The Copilot story
power-platform
power-apps
crm
copilot
copilot-studio

Welcome to the journey where you meet your new daily wingman. The groundbreaking Copilot innovation boosts business productivity as never seen before. In this session, we will delve into the transformative capabilities of Copilot, a revolutionary AI assistant designed to enhance the way we work, collaborate, and drive success. Rob will take you on the AI journey, giving an overview of the current AI & productivity capabilities of the CRM platform. Besides that, Rob will guide you in the Copilot landscape. Which Copilots are available and where? What are the possibilities with Copilot Studio? And last but not lease, he will inspire you with the upcoming Copilot capabilities that are coming your way. Be ready for a session with lots of energy and passion and enjoy the visual effects and the story line, based on the famous movie Top Gun.

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Empowering the future: Unlocking potential with Copilot studio
ai
power-platform
copilot
autonomous-agents
copilot-studio

Imagine a world where ideas turn into actions, processes run themselves, and innovation knows no bounds. Welcome to the age of Copilot Studio and autonomous agents, a game-changing combination that’s redefining how we create, work, and lead. In this engaging talk, you'll learn: - How Copilot Studio empowers anyone to design and deploy intelligent agents with ease. - How autonomous agents are streamlining workflows, solving complex challenges, and unlocking new possibilities. - Real-world applications that showcase the potential for unprecedented growth and innovation. - Whether you're a tech enthusiast, business leader, or visionary, this session will leave you inspired to leverage these tools and lead the charge into the AI-driven future. Don’t miss this opportunity to gain actionable insights and stay ahead in the rapidly evolving digital landscape. - Join us to explore the tools and strategies that are shaping tomorrow, today. The future isn’t just coming, it’s here. Are you ready to lead it? Be ready for a session with lots of energy and passion and enjoy the visual effects and the story line, based on the famous movie Top Gun.

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Unlock the power of connections: Dynamics 365 CRM meets LinkedIn Sales Navigator
crm
sales
marketing
linkedin
social-selling
linkedin-sales-navigator

In today’s fast-paced sales environment, relationships are the currency of success. But how do you turn cold leads into warm connections? My session will uncover the secrets of combining Dynamics 365 CRM with LinkedIn Sales Navigator to supercharge your sales strategies and build authentic connections that convert. What you’ll Gain: - Streamlined integration: Learn how to seamlessly connect your CRM with LinkedIn for real-time insights. - Data-Driven insights: Discover how to leverage actionable data to focus on the right leads at the right time. - Human-Centric sales: Master the art of personalized outreach, turning prospects into long-term clients. - Sales acceleration: Explore tools and workflows that save time and amplify your results. Whether you're a sales leader, marketer, or tech enthusiast, this session will inspire and empower you to maximize your potential with these innovative tools. Are you ready to transform how you sell and connect? Join me to unlock the future of sales!

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How to successfully land AI in your organization
ai
copilot
copilot-studio
agents

Ready for the ultimate guide for your customer’s AI-journey, the Top Gun style? This is no typical technical session just explaining AI and Copilot Studio (oké, oké, just a very little bit). This is a session full of inspiration how to embed AI, Copilot and agents in the business processes of companies. How to land AI in your organization is a session for anyone who helps customers navigate the overwhelming, exciting and sometimes chaotic world of artificial intelligence. Today, almost every organization says the same thing: “We need to do something with AI”. But very few know where to begin. In this session, Rob shows how you can guide your own customers from that vague ambition to a clear, structured and inspiring AI journey that leads to real business impact. You’ll discover how to reveal the true “AI hunger” inside an organization: the ambition, the pain points, the opportunities they can’t yet see, and the processes that are begging for innovation. Rob shares the practical methods he uses daily to help customers move from curiosity to clarity, using inspiration, storytelling and real-world examples that spark imagination and open doors. Instead of drowning customers in technology, you’ll learn how to help them dream first, because if they can’t dream it, they’ll never build it. Once the inspiration hits, the next step is turning ideas into real scenarios that land inside business processes. Rob shows how to translate bottlenecks, frustrations and inefficiencies into concrete AI opportunities using a simple, powerful flow: inspire, ideate, ignite. You’ll see how this works in practice through the story of the hoody side hustle of Rob, a fictitious-but-recognizable company that grew from three employees and six agents to a thriving AI-first operation with fifteen autonomous agents supporting sales, procurement, fulfilment, customer service and more. These agents aren’t theoretical, they’re real-life examples of what you can help your customers build: Product Advisor Agent, Buyer Assistant, Deal Agent and many more. The session also explains how to help customers move from basic Copilot experiences to truly autonomous agents. You’ll learn how to explain the difference between generative AI, Copilot and agentic AI in a way that makes sense to business leaders. More importantly, you’ll learn how to guide them as they onboard AI into real processes using Copilot Studio, defining roles, triggers, tools, knowledge sources and channels. You’ll walk away knowing exactly how to help your customers not only understand autonomous agents, but also build and adopt them with confidence. By the end of this session, you won’t just understand how to land AI in an organization, you’ll know how to inspire your customers, how to guide them, and how to help them onboard AI directly into their operations. You’ll be equipped with the story, the structure and the practical tools to take your customers from “we need to do something with AI” to “we know exactly where to start, and we know how to scale.”

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Live demo | Autonomous agents connected to Business Central | Meet the rally company that drives AI
ai
copilot
copilot-studio
agents

Inspired by the Microsoft AI story and convinced that you have to start with agents? But where and how? And most important, what can an agent do to support me? This session gives you inspiration what an agent can do to make your life easier. A session full of practical, real working, examples. Watch real working agents in action with your own eyes. The story: Image that you are selling auto parts for rally teams and you want to launch a brand new innovative shock absorber. Discover how autonomous agents, powered by Microsoft Copilot and working with Business Central, are helping you in every part of the journey. From product launch to service. In this session, Rob Kuijpers will take you on a journey through real-world scenarios where AI agents boost productivity and empower employees to focus on what truly matters. From handling customer inquiries and launching new product lines to managing complaints and building Power Apps, Rob will showcase how agents collaborate with humans to make work smarter and faster. You’ll see how natural language, integrated systems, and intelligent automation come together to unlock new levels of efficiency. Rob will demonstrate agents that work with Business Central, show the most productive Copilot features in Business Central and builds (real-live) a new Power App with the help of AI. Why attend: Transcend the conceptual thinking of autonomous agents and see them at work live. Curious who Rob is? Check his website: https://robkuijpers.com Want to see Rob in action? Check the complete presentation (in Dutch) of this story online: https://youtu.be/rCbW41kjYQ4?si=Mg4PW1G9XPxBjWL_ Want to see how Rob presents in English? Watch his performance at the AI Tour. Check it online: https://youtu.be/PEVUopMhtJ0?si=JaW2ok8nLq13Ro3e

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Rob can deliver sessions in
English
Dutch
 Flemish
Rob speaks about
ai
crm
copilot
copilot-studio
agents
Connect with Rob
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